Install Office 365 ProPlus on an Remote Desktop Services Server

Overview This guide steps you through the process of installing Office365 (ProPlus / E3) on a Remote Desktop Servers (RDS) enabled server. Further Reading: Instructions   Log into your Remote Desktop Server Open your preferred Internet Browser  Download the Deployment Tool:...
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Adding a Shared Mailbox in Office 365

Overview When mail needs to be internally distributed from a single email address to multiple users, one method of distribution is a shared mailbox. Shared mailboxes allow for mail to be managed, read and replied to by multiple...
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Setup New Mailbox in Outlook

Overview This article demonstrates how to setup a mailbox within Microsoft Outlook. Instructions 1. Open Microsoft Outlook. 2. Select File in the top left as shown below. 3. Under the Info tab, select the Account Settings drop down...
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Importing and Exporting Outlook Data Files

Overview You can export Outlook Data Files to create secure backups of your mail. You can also export Outlook Data Files to transfer your mail over to another computer or even an online email provider with ease. Instructions...
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Setup your Office 365 Mailbox in Outlook

Overview This article will guide you through setting up your Office 365 Mailbox in Outlook. You should only proceed with the Office 365 Mailbox setup once your emails have been successfully transferred to Office 365. NOTE: Office 365...
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Office 365 – What is Advanced Threat Protection?

Overview Office 365 Advanced Threat Protection (ATP) helps to protect your organisation from malicious attacks and is included in subscriptions, such as Office 365 Enterprise E5, Office 365 Education A5 and Microsoft 365 Business. If your plan does not...
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Reset Office 365 Password via

Overview This article describes how to change your Office 365 account password via the Microsoft Outlook online portal. Changing your password via this portal will require you to update all devices to the new password when prompted. Instructions...
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Windows 10 Mail App IMAP/POP3 changing server settings

Overview This article aims to guide you through changing server settings and port settings for your Conetix Hosted email account in Outlook 2010. This article example shows IMAP specifically, your connection type may be different. Instructions Open Outlook 2010...
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How to rename an Office 365 Mailbox

Overview This article will describe how to change the primary address of an Office 365 mailbox.  This can be used in the case where a staff member is being replaced with another and you wish to keep the...
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Changing junk options in Outlook

Overview When using an external spam filter, emails from the filter can still sometimes land in in your Junk inbox. This is because the Outlook application provides it’s own local filtering to keep you safe in the event...
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Office 365 Manual SMTP Server Settings

Overview This article will detail the Manual SMTP Server Settings for Office 365. These settings are typically used to setup emails on a Scanner or Multi-Function Printer. Older Scanners and Multi-Function Printers don’t have the capability to autodiscover...
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Spam Experts – Whitelist email/domain

Overview At times you may need to receive mail from a particular sender regardless of the message content or reputation of the sender domain. In those instances you should ‘Whitelist’ the senders domain. We recommend this action only...
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