Plesk
Follow our helpful guides and other resources for your Plesk related questions.
Deactivate a plugin for WordPress using the WP Toolkit
Overview This article demonstrates how to use the WP Toolkit to deactivate a plugin installed on a WordPress site. If you cannot access the WordPress backend you can use the WP Toolkit to deactivate a plugin. Disabling a...
View Email Logs in Plesk
Overview Sometimes you need to check whether an email has been sent or received successfully – this article will step you through how to review the email logs in your hosting plan. These logs will show the status...
Detaching a WordPress site from the WP Toolkit
Overview This support article goes through detaching a WordPress site from the Plesk WP Toolkit. This would be done if you have received an email about updating your site and your website cannot be updated, or you have...
Update Themes via WP Toolkit
Overview This support article will describe how to update Installed WordPress Themes via Plesk WP Toolkit. Instructions
ImunifyAV Scan Website files
Overview By default ImunifyAV is automated to scan for infected website files on a monthly basis.This support article describes how to run a manual scan at anytime. Instructions
How to add a Null MX to Plesk
Overview Mail Exchange (MX) records define where emails should be routed to for a domain. This is a critical record for to you be able to receive email for your domain. However, if you don’t have an MX...
Move existing Plesk Subscription to another Plesk Customer
Overview This article describes how to move an existing Plesk Subscription to another Plesk Customer. Instructions
Viewing your website access logs via Plesk
Overview Your website logs all visitors to your website in a log, which can be used to analyse issues as well as providing a quick way to review website activity. These logs are only kept for a short...
Update plugins via WP Toolkit
Overview This support article will describe how to update Installed WordPress plugins via Plesk WP Toolkit. Instructions
How to Create a Subscription User in Plesk
Overview A Subscription user is used to grant access to a specific domain or all domains on a subscription. For example, a subscription user would be used to grant a Website Developer access to a single domain or...
Updating the Customer for a Subscription in Plesk
Overview This article aims to guide you through updating the Customer a Subscription is assigned. You may wish to change the Customer when you create a new subscription as Plesk assigns subscriptions to the Administrator Account by default....
Restoring Website files with Acronis Backup via Plesk
Overview This support article describes how to restore website files or folders using Acronis Backup via PleskYou need to have a Conetix Hosting Subscription with Acronis Backup included. Instructions
Update WordPress Core via WP Toolkit
Overview This support article will describe how to update WordPress Core version via Plesk WP Toolkit. Instructions
ModSecurity Update Error
Overview ModSecurity is a Web Application Firewall (WAF) feature which is available with all Plesk servers. A WAF on your server can filter and block known, malicious requests before they can reach your application. Conetix uses and recommends...
Removing a plugin from WordPress using WP Toolkit
Overview This article shows you how to use the WP Toolkit in Plesk to remove plugins from your site Instructions
Restore a Database with Acronis Backup via Plesk
Overview This support article describes how to restore a Database using Acronis Backup via PleskYou need to have a Conetix Hosting Subscription with Acronis Backup included. Instructions
Reset your Database Password
Overview This support article describes how to reset a MySQL (MariaDB) database password in a Plesk hosting subscription. This may be required when re-configuring or migrating websites, rotating passwords due to security requirements or as a preventative measure...
Plesk .NET Toolkit
Overview Plesk provides a basic toolkit to help manage your .NET Core (know simply known as .NET for versions 6 and above) application. This toolkit allows for basic .NET changes to be easily made, rather than hand editing...
Plesk Emergency Access via the Repair Kit
Overview While our systems featuring Plesk are generally rock solid, there are scenarios where you’ve missed or ignored the alerts from Plesk and it’s run out of resources. This can leave the server in a state where Plesk...
Selecting Domain based Let’s Encrypt validation with Plesk
Overview Let’s Encrypt is the free, automated service which ensures your website has a valid Secure Sockets Layer (SSL) certificate. For most Conetix customers where the Domain Name System (DNS) is hosted with us, the system will secure...
How to Copy a File with Plesk File Manager
Plesk File Manager provides a quick and easy interface for managing files, in this article we'll guide you through copying a file in Plesk to another folder.
Add Plugins to WordPress using the WP Toolkit
Overview This article will step you through how to add plugins to WordPress using the WP Toolkit in Plesk Instructions
Plesk Windows – 405 HTTP verb error
Overview This support article will describe how to resolve 405 HTTP verb error received when using DELETE, PUT or PATCH HTTP methods with a Web API. Cause of the error is a result of the WebDAV handler conflicting...
Manage and Create a New Customer in Plesk Obsidian
Overview This support article shows how to create a new client and a hosting subscription in Plesk at the same time. Adding a subscription under a customer keeps your Plesk panel tidy as you continue to add new...
How to Create a File in Plesk File Manager
Learn how to create a file in Plesk.
How to Disable Mailbox Storage in Plesk
Overview Plesk has the ability to turn off mailbox storage for email accounts. This is very useful if you plan to forward an inbox and never login to it directly which allows you to save space on the...
How to Customise the Plesk Login Page Domain
Overview Customers with a Plesk VPS are able to set a custom login URL for their Plesk server instead of their servers hostname. This can be handy for partners or resellers that would like customers to visit a...
Plesk CPU and Memory Monitoring
Overview Released in January 2022, the latest Plesk 18.0.41 has made their Cgroups Manager available to all Plesk users at no additional cost. One of the main benefits of the module is to limit websites using too many...
Plesk Obsidian – How to Reissue your FREE Let’s Encrypt SSL Certificate
Overview This support article describes how to reissue and enable a Lets Encrypt SSL (HTTPS) for your Website. Let’s Encrypt is a free, automated Certificate Authority (CA) which allows the rapid installation of SSL certificates. The latest Plesk...
Fake Plesk / cPanel Quota warning
Overview Phishing is a common technique of sending out emails which appear to be real, but in fact are designed to either make you click on a malicious link or to enter your credentials into the wrong form....
How to Remove a Domain Alias
Overview Instructions
WP Toolkit – Create Backup
Overview This support article describes how to create a backup of your WordPress site using WP Toolkit, usually performed before applying available WordPress Core, Theme and or Plugin updates. Instructions
How to Allow or Block Senders in Spam Assassin
Overview In Plesk, you have the ability to configure the spam filter for your email addresses via Spam Assassin. Spam Assassin allows you to block or allow emails from a specified email address or domain. It also allows...
Plesk – .NET Core Enable logging
Overview This support article will describe how to enable .NET Core logging in Plesk for more detailed errors. Instructions
WordPress Toolkit reports: Unath Blind SSRF vulnerability in WordPress 6.1.1
Overview You may receive an email or error message within the Plesk WordPress Toolkit that your site has a vulnerability, even if it’s all up-to-date. The email looks like: This specific vulnerability is a very low risk WordPress...
How to Download a Plesk Backup
Learn how to download your Plesk backups here!
Password Protect a Directory in Plesk
Learn how to password protect areas of your website.
How to Install a Paid SSL Certificate
This article will step you through installing the Private Key, Certificate, Intermediate and root parts of the certificate.
Plesk Onyx End of Life
Overview From April 2021, Plesk Onyx comes to its end of life and will no longer be available for new purchases and will stop receiving further development and technical support requests. Until then, we’ll provide an extended support...
How to Add a Domain to your Current Hosting Plan
Adding a new domain to Plesk is easy. Click here to find out how!
How to Restore Individual Files or Folders from Plesk Backup
Restoring individual files from Plesk backup is a quick way to undo mistakes.
How to Enable Automatic Plesk Updates
Overview Plesk includes an automatic update feature to keep your server up to date with the latest version. This option is enabled by default and as such we recommend using this guide to re-enable automatic updates. Instructions Log...
Transition Subscriptions from an older Plesk version to Plesk 12
Overview When you have upgraded or migrated subscriptions from an older Parallels Plesk server (before Plesk 11) to a new Plesk 12 server, you need to transition the plans so that they can be properly managed by Plesk. You...
How to Change an Email Account Password in Plesk
Overview This support article demonstrates how to change, or reset, the password on an existing email account. Instructions
Protecting From Running Tasks on Behalf of root in Plesk 12
Overview By default, Plesk Panel 12 allows utilities or scripts to be run on behalf of root in two cases: Scheduling tasks with the cron manager Handling events with the Event Manager tool This makes Panel server potentially vulnerable to malicious software....
Accessing phpMyAdmin through Plesk
Overview This article will step you through how to access your MySQL/phpMyAdmin database through Plesk Instructions
Disable the Mail Service on a Domain Alias
Overview This article aims to describe how to turn the Plesk Mail Service on and off for a specific Domain Alias. If the service is left on and email is hosted offsite, for example with Google or Office 365, then...
What does Plesk Onyx WordPress Pack include?
Overview Plesk Onyx WordPress Pack is an add on license and is available as a separate purchase. Instructions Our new WordPress Pack turns your plesk server into an easy-to-use WordPress Manager. Get into the position to create an own Managed...
What does Plesk Onyx Business & Collaboration Pack Include?
Overview Plesk Onyx Business & Collaboration Pack is an add on license and is available as a separate purchase. Instructions Plesk Business & Collaboration Pack includes a combination of: 10 Plesk Premium Email Mailboxes Acronis Server Backup (100GB Space) SEO...
Buddy.works code deployment with Plesk
Overview Buddy.works is a comprehensive Continuous Integration / Continuous Deployment (CI/CD) platform which allows you to automate workflows to get your code into production sooner and in a more reliable fashion. While Plesk has basic Git integration, Buddy.works...