Adding a Connector to Microsoft 365 for Conetix Spam Filter

Overview

Conetix offers an enterprise grade Anti-Spam and Anti-Virus protection system which offers comprehensive email scanning to help protect your business and reduce time wasted cleaning emails.
If you have this product have your Microsoft 365 via a third party, you may need to configure additional settings to avoid delays in your emails arriving.

Instructions

1. Log in to Microsoft 365 using an administrator account:
   
2. Click Show all:
   
3. Click Exchange:
   
4. Click connectors under mail flow:
   
5. Click the add button:
   
6. In the new window set from to Partner organization and To to Office 365:
   
7. Click Next:
   
8. Name the connector “Conetix Spam Filter“:
   
9. Enter a description for the connector:
   
10. Click Next:
    
11. Select Use the sender’s IP address:
    
12. Click Next:
    
13. Click the add button:
    
14. Add the IP range: 121.52.199.16/28:
    
15. Click OK:
    
16. Click Next
    
17. Confirm Reject email messages if they aren’t sent over TLS is ticked:
    
18. Review your settings and Click Save:
    
19. Your connector should resemble the following:
    
20. Email will now reliably flow to your inboxes.

If you are not sure how to make these changes, please give our friendly support team a call.