WooCommerce stores some information about users visiting your site in order to suggest products based on their browsing history, as well as a number of other background tracking tasks.
This information is stored as WordPress transients, which is a temporary cache and normally stored in the database. If this data hasn’t been cleared automatically, you may need to clear it to ensure optimal database (and therefore website) performance.
- Login to the WordPress admin dashboard, then from the WooCommerce menu on the left, select Status:
- This will display a few pages of checks and details about your WooCommerce site.
- Confirm that your WordPress cron is enabled and working:
- To manually clear old transients, go to Tools and then to the Transients section.
- Clear all expired transients and if it won’t affect any customers currently browsing your site, clear all transients:
- If you require a more comprehensive view of the transients data, we recommend installing the Transients Manager plugin (which is free).