How to Subscribe to IMAP Folders in MS Outlook

Overview

This Support Article describes how to Select & Subscribe to IMAP Folders. You may need to re-subscribe to IMAP folders in the event your IMAP folders are not showing under your inbox folder.

Instructions

1. Open Microsoft Outlook.
2. Navigate to your Email Address in the LeftHand Nav
   In the image below are the Default Folders:
   
3. Next Right Click on Inbox > Imap Folders:
   
4. Next Click Query to List the available IMAP Folders:
   
   Once re-freshed you will see the available IMAP Folders:
   
5. Select the Folders you wish to access, then Subscribe.
   In this example we selected Folders Test1, Test3 & Test4:
   
   Then click Apply > Ok:
   
6. You will now see the Subscribed Folders under the Inbox:
   

You are now subscribed to your IMAP folders.

If you have any difficulty with the above please don’t hesitate to reach out to our friendly support team.