Overview

This article aims to describe how to turn the Plesk Mail Service on and off for a specific Domain Alias.

If the service is left on and email is hosted offsite, for example with Google or Office 365, then all emails sent to your Domain Alias from the server will be deliver locally to the server, possibly causing ‘Undeliverable’ error messages.

To address this you just need to turn the local Mail Service off in Plesk.

This article is suitable for Plesk Onyx and Obsidian.

Instructions

1. Click on Services

Disable the Mail Service on a Domain Alias

2. Click on the desired VPS or Shared Hosting Product you wish to Manage.

Disable the Mail Service on a Domain Alias

3. Click on Plesk

Disable the Mail Service on a Domain Alias

4. Select Websites & Domains

Disable the Mail Service on a Domain Alias

5. Scroll down to the affected Domain Alias, and Click on the Green Tick next to Mail Service to disable it.

Disable the Mail Service on a Domain Alias

6. Confirm that the Mail Service tick has now changed to a Grey Cross, indicating that the service has been successfully disabled.

Disable the Mail Service on a Domain Alias

The Mail Service on your selected Domain Alias has been turned off.

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