Overview

The following support article demonstrates how to change the outgoing server settings, or SMTP, for an existing email account within Microsoft Outlook 2010 and 2013. If your email account relays through your ISP, and it is a portable device such as a laptop or tablet that is used on a number of Internet connections, then you made need to do this when changing networks.

Instructions

  1. Within the menu bar in Outlook, click on “File”, then “Info” and the “Account Settings”.
    SMTP settings
  2. From the dialogue box “Account Settings”. Double click on the email account where the settings are to be updated.
    SMTP settings
  3. From within “Change E-mail Account” you can edit the SMTP settings. 
    SMTP settings

  4. To test the changes have been correctly applied, ensure that “Test Account Settings by clicking the Next button” box is ticked. Then click “Next”.
    Editing SMTP settings within Outlook

  5. When you click “Next” Outlook will preform a test to check the account settings. It will preform both an incoming and outgoing mail settings test. Once both test have a status of “Completed”, click “Close”. If one of these tests fail you will need to check the changes have done correctly.
    Editing SMTP settings within Outlook

  6. Outlook will display a “Congratulations!” page to indicate that the account setup has been completed.  Click “Finish”. You will now return the main Outlook screen. 
    Editing SMTP settings within Outlook

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