Overview

This article aims to guide you through the process of installing the Acronis Cloud Backup Agent on your computer.

Instructions

  1. Log into your Conetix Control Panel (https://admin.conetix.com)
    installing acronis for windows

    If you’re unsure of your password, please use the “Forgot Password?” link shown in the above screenshot

  2. Click the “Services Button”:
    installing acronis for windows
  3. Click “Managed Product” to the right of the subscription label “Acronis Cloud Backup”:

    installing acronis for windows

  4. If this is a new subscription, you must create an account for the Acronis Backup Portal.
    1. Click Create New Account:
      installing acronis for windows
    2. Fill out the required details ensuring you use an easily remembered Username.

      Your username must be all one word

      installing acronis for windows

       

    3. We recommend setting “Business notifications” to Errors and Warnings:
      installing acronis for windows
    4. Click Create
  5. Click Manage Backups:

    If this is a new subscription you will need to accept the End-User License Agreement and Privacy Statement

    installing acronis for windows
  6. On the Left click “Devices”:
    installing acronis for windows
  7. Then Click “Add” in the top right of the window:
    installing acronis for windows
  8. For a Physical Windows Computer Click “Windows” else select “Mac”:
    installing acronis for windows
  9. An installer will be downloaded, please run the installed once the download finishes.

    If prompted by User Account Control, select “Yes”
    installing acronis for windows
    Example screenshot is for the Google Chrome browser

  10. Once the installer is loaded, click “Install”:

    installing acronis for windows

    The application will now download and install the files required for Acronis to run.
    Do not close the installer, restart or put your computer to sleep while Acronis is installing.

  11. You are now prompted to register the computer to the Acronis Console, click “Show registration info”:
    installing acronis for windows
  12. A new window is shown, copy down your Registration Code where you can refer to it later.

     

    This code will be a combination of 4 sets of numbers with a dash in separating them: ABCD-EFGH

    installing acronis for windows
  13. Re-Open the Acronis Console
  14. Click “Add” again in the Devices window.
  15. Click “Register”.
    installing acronis for windows
  16. Input the code you noted down earlier into the “Registration code” Box.
    installing acronis for windows
  17. Click Check Code as shown above, your computer name will be visible in the example screenshot below (Please note we have blurred our computer name in this example):
    installing acronis for windows
  18. Click “Confirm registration” as shown above.
  19. Switch back to your installer.
  20. The installer will now show a message indicating setup is complete.

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