Overview
This article describes how to move an existing Plesk Subscription to another Plesk Customer.
Instructions
- Log in to Plesk as admin user.
- If Plesk Customer already exists, proceed to Step 9.
- Click on Customers and then Add Customer.
- Enter the Contact Name and Email Address of your customer:
N.B. If you don’t want your customer to receive Plesk Notifications for their hosting, set email to your email address of choosing for you to receive Plesk Notifications. - (Optional) Enter any additional customer information you’d like to be visible in Plesk:
- Under Access to Plesk create a unique username for the customer and use Generate to create a strong password:
- Under Subscription -> Unselect Create subscription for the customer -> Add Customer.
- Page will refresh and you will see newly created Plesk Customer with no Subscription attached.
- Next we need to move existing Plesk Subscription to the new Plesk Customer.
- Click on Subscriptions.
- Next Search for Subscription to be moved -> Tick Checkbox -> Change Subscriber.
- Next enter Customer Name -> Search -> Tick Radio Button.
You will see to the right under Domains is 0 -> Then Next. - Check to Confirm New owner and Subscription to be move is correct, then scroll down the page and click Finish.
- Page will refresh to see Subscription has been moved to new Plesk Customer account.