Overview

This article will guide you through the setup of Automatic Replies through Microsoft 365. Automatic Replies can be used for things such as:

  • Out-of-office responses while staff are on holidays
  • Instant reply with marketing material or support documents
  • Confirmation that the email has been received

For example, you could have an auto-reply confirming that a customer’s order has been received or an out-of-office response while you’re on Christmas holidays.

Instructions

  1. Open a Web Browser and navigate to outlook.office.com and Sign In.
  2. Select the Settings Cog in the top right as shown below:
    setup automatic replies for microsoft 365 emails
  3. In the pane on the bottom right, select View all Outlook settings:
    setup automatic replies for microsoft 365 emails
  4. After the Settings Window is open, select Mail on the left-hand side, then select Automatic replies:
    setup automatic replies for microsoft 365 emails
  5. Enable automatic replies and if needed enter a duration you wish the auto-responder to remain for:
    setup automatic replies for microsoft 365 emails
  6. Enter your message, then select Save:
    In order to send emails outside your organisation you will need to enable Send replies outside your organization
    setup automatic replies for microsoft 365 emails

You have successfully set up an automatic reply through Microsoft 365.

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