Overview

This article covers how to setup your Microsoft 365 email account in Microsoft’s “New” Outlook program, upon launching it for the first time.

Outlook (New) is not to be confused with the better known Outlook that has been in circulation since 1997, as it is a separate free program that is included with Windows 11. Outlook (New) may also be known as “Outlook for Windows”.

More details regarding Outlook (New) can be found here: https://www.microsoft.com/en-us/microsoft-365/outlook/outlook-for-windows

License Requisites

Despite Windows Mail, Outlook (traditional) and other email apps allowing it, Microsoft appears to have introduced new licensing requirements for adding a Microsoft 365 email account into Outlook (New).

Business Basic, Exchange Online (Plan 1 & 2), and Office 365 E1 licenses can NOT be added to Outlook (New), as the account must include the Office 365 desktop software suite.

As such, your account must have a Business Standard, Business Premium, Office 365 E3 / E5 or other license that includes the Office 365 software suite.

Differentiating Outlook New and Outlook Classic

To ensure you’re opening and using the correct program, you can use the following details to identify which app is which:

Outlook ClassicOutlook New
App Name: OutlookApp Name: Outlook (New)
Icon: Rectangle with Squares
setup outlook (new) with microsoft 365 account		Icon: Pointed with Stripes
setup outlook (new) with microsoft 365 account
Included with: Microsoft 365Included with: Windows 11

For steps on instead setting your emails up in Outlook “Classic”, please see here;
https://conetix.com.au/support/office-365-setup-outlook/

Instructions

  1. Open the Outlook (New) app.
  2. Enter your email address when presented with the “Welcome to new Outlook” screen.
setup outlook (new) with microsoft 365 account
  1. Click Continue.
  2. A new window will appear asking for you to enter your account’s password.
    Enter your password, then click Sign In;
setup outlook (new) with microsoft 365 account
  1. If prompted, enter your Multi-Factor Authentication code.
  2. A “Setting things up” screen will show for a short while.
  3. Continue through prompts regarding privacy settings and/or importing settings from your other email apps.
  4. Once complete, you will be taken to your inbox.
setup outlook (new) with microsoft 365 account

You have now successfully added your email account into Outlook (New).

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