If you would like your web developer to contact us directly, we first need explicit permission from an existing administrative contact for your account. You can do this by sending an email to with the following details:

  • Name of the web developer and email address
  • What domain name they need access to
  • What timeframe you want them to have access for (eg 1 week / ongoing)

Please ensure this request comes from an authoritive account for your domain.  This will be the email address you login to our Control Panel with.

Once we have all the details, we will add the information into our system and create a separate login for your developer. We will also send you back a confirmation once access has been granted so that you’re aware of what’s occurring.

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