This support article will step you through the process of uploading your website via FTP using FileZilla.


Before uploading your new website, please ensure you take a backup of your existing website.


  1. FileZilla FTP program
  2. FTP User Name and Password to your hosting account.


  1. Enter your website name (eg conetixtest.com), FTP username and FTP password. These details would have been emailed to you by Conetix.
    If you do not have your FTP User and Password you can create one by following this article. How to Create a new FTP User.

    filezilla - connection details

  2. Click Quickconnect and if the details are correct, you’ll see the remote files on the right hand:
    filezilla - remote files (plesk)
  3. Double click on the httpdocs folder, as this is where the website files are stored.
  4. Select the files you wish to transfer to the server:
    filezilla - select files
  5. Right click on the files, and then select Upload:
    filezilla - upload
  6. This will start the files transferring. Depending on the number of files as well as the size, this may take anywhere between a few seconds and a few hours.
  1. Once completed, you will see the successful transfers listed at the bottom as well as the files on the right hand side of the screen:
    filezilla - successful transfer
  2. If there are any errors, double check that all the steps have been followed correctly.
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