Overview

After a WordPress website is migrated to Conetix from your old provider or developer, you may notice that some or all of the links on the website produce a 404 error. This is usually because the .htaccess has not copied across.

WordPress uses a standard .htaccess file that plugins modify so you can simply create a new .htaccess with this article.

Information

Our example covers a basic WordPress install, if you have a multi-site or advanced configuration please see the official WordPress documentation for more information: https://wordpress.org/support/article/htaccess/

Instructions

  1. Login to Plesk
  2. Click File Manager
    wordpress shows 404 errors after migration
  3. Create a new file:
    wordpress shows 404 errors after migration
  4. Name the file .htaccess and click OK:
    wordpress shows 404 errors after migration
  5. Once created, open the .htaccess file:
    wordpress shows 404 errors after migration
  6. In the blank file, copy & paste the below code:
# BEGIN WordPress
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
# END WordPress
  1. Your file will now resemble the below:
    wordpress shows 404 errors after migration
  2. Click OK to save the .htaccess file.
    wordpress shows 404 errors after migration
  3. Test your pages to see if they still show a 404 error.

Advice

If you have any caching plugins, you should disable and re-enable these plugins so they populate .htaccess with any required rules.

If you’re unsure on any of the above please contact our friendly support team!

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