→
conetix

Welcome to Conetix

Up There Cloud has joined the Conetix family. Everything you love about your hosting is still here — now backed by Australia's most trusted hosting experts with over 20 years of experience.

Log In to Your Account Learn More

Your websites, emails, and files are exactly where you left them. Log in now →

20+
Years in Business
100%
Australian Owned
99.9%
Uptime SLA
24/7
Monitoring
<15 min
Avg Support Response
Seamless Transition

Here's What You Need to Know

We've made the transition as smooth as possible. Here's what's improved and what stays exactly the same.

What's Improved

  • Faster servers with enterprise NVMe SSD storage
  • AI-powered security with Imunify360 protection
  • Local Australian support team — no overseas call centres
  • Daily automated backups to Conetix Secure Backup Vault
  • Real-time server monitoring with Plesk dashboard
  • SSL certificates included for all your domains

What Stays the Same

  • Your websites are live and unchanged
  • Your email accounts and data are intact
  • All your files and databases haven't changed
  • Your domain names continue to work
  • Your existing plan and pricing are honoured
  • Your FTP and database credentials are unchanged
Getting Started

Access Your Account in 3 Easy Steps

1

Visit the Admin Portal

Go to admin.conetix.com — your new home for managing hosting.

2

Log In With Your Credentials

Use the login details provided in your welcome email. If you haven't received it, contact our support team.

3

You're All Set

Manage your websites, email, domains, and billing — all from one powerful dashboard.

The Conetix Advantage

Why You're in Great Hands

Your hosting is now powered by one of Australia's most established and trusted hosting platforms.

100% Australian

Australian owned, operated, and supported since 1999. Your data stays on Australian soil, under Australian law.

Enterprise Hardware

Latest Dell PowerEdge servers with NVMe SSDs and enterprise-grade networking for blazing performance.

Imunify360 Security

AI-powered threat detection, web application firewall, and automatic malware scanning — all included.

Conetix Secure Backup Vault

Automated daily backups stored on separate double parity NAS. Restore files, databases, and email with ease.

Plesk Control Panel

Industry-leading Plesk Obsidian with WP Toolkit, DNS management, email hosting, and developer tools.

Real Australian Support

Talk to real people right here in Australia. Average response time under 15 minutes — no chatbots or overseas queues.

Green Hosting

Powered by one of Australia's greenest data centres with full carbon offsetting and sustainable practices.

Scale When Ready

Need more resources? Upgrade your plan seamlessly — add RAM, storage, or bandwidth with a click.

SSL Certificates Included

SSL certificates included for all your domains via Let's Encrypt integration. HTTPS everywhere.

Frequently Asked Questions

Common Questions About the Transition

Why has my hosting provider changed? ▼
Conetix has acquired your previous hosting provider. This means your hosting is now managed by Conetix — one of Australia's most established hosting companies with over 20 years of experience. We've invested in upgrading the infrastructure and support available to you.
Do I need to do anything? ▼
In most cases, no. Your websites, emails, and files have already been migrated. Simply log in at admin.conetix.com using the credentials provided in your welcome email. If you haven't received a welcome email, please contact our support team.
Will my website go down during the transition? ▼
No. We perform all migrations with zero downtime. Your websites and email continue to function throughout the entire process. You won't notice any interruption to your services.
Will my pricing change? ▼
Your existing plan and pricing are honoured. You'll continue paying the same amount for your hosting. In fact, you'll now get more features included at no extra cost — such as Imunify360 security, Plesk control panel, and daily backups.
How do I get support? ▼
You can reach our Australian-based support team via phone at 1300 789 260, by email, or through a support ticket at admin.conetix.com. Our average response time is under 15 minutes.
Is my data safe? ▼
Absolutely. Your data is hosted in an Australian Government-approved data centre in Brisbane, QLD. It's protected by enterprise-grade security, daily backups, and is subject to Australian privacy law — not foreign legislation.
Can I upgrade my hosting plan? ▼
Yes! Conetix offers a range of hosting solutions from shared hosting to VPS and dedicated servers. If your needs have grown, our team can help you find the perfect plan. Contact us at conetix.com.au/talk-to-an-expert.

Ready to Log In?

Your hosting is ready and waiting. Access your websites, email, and billing through the Conetix admin portal.