By setting it to your email the client does not receive any direct emails from the registrar or Conetix, this avoids confusion for your client.
To display/show On My Computer, Click on Outlook in the top Menu, Preferences, Then General,Untick Hide On My Computer folders.You should now see On My Computer.
Login to the Conetix Control Panel:Select Domains:Search for the domain you’d like to renew, then click Manage (Please be aware if the domain is more then 90 days out from its expiry you cannot renew it): Click Renew...