Site Crashing? It's Almost Always Malware.
White screen of death, 500 errors, CPU at 100%, painfully slow loads — nine times out of ten it's a compromised site running crypto-miners or spam-mailer scripts you can't see. Conetix engineers find it, remove it, and have your site running properly again — free, with our Managed WordPress plan.
Recognise any of these?
These are the textbook symptoms of a compromised WordPress site. Treating the symptom (upgrading the hosting plan, restarting the server) doesn't help — you have to find what's running underneath.
You get a blank white page on the homepage or admin area — no error message, no content, nothing.
"Internal server error" or "Bad gateway" pages randomly appear, especially during traffic spikes.
Hosting provider warnings about CPU usage, account suspensions, or "you're using too many resources" emails.
Pages that used to load in 1-2s now take 10, 20, even 30 seconds — or just time out completely.
Your domain has been blocklisted by Spamhaus, emails to customers bounce or land in spam.
WordPress can't connect to the database, often because the database server is being hammered by malicious queries.
You're being billed for excess bandwidth, CPU, or "resource overruns" that don't match your actual traffic.
Root cause removed, site running properly, resources normal — and protected so it doesn't happen again.
The real reason your site crashed isn't traffic or plugins. It's hidden code.
Most "slow site" customers we see have one of these running quietly in the background, eating CPU, choking memory, and getting your hosting account flagged for overuse:
- Crypto-miners (Monero / XMRig)
- Spam-mailer scripts
- Brute-force bot networks
- Hidden affiliate redirect scripts
- Backdoor PHP shells
- Database-scraping queries
Move it, we'll find it, we'll fix it.
Sign up to Managed Hosting for WordPress on a 12-month term, paid monthly from $69.95/mo — the full performance rescue is included.
Free migration
We move your site to Conetix's Australian Managed Hosting platform — staging-first so the live site stays up.
Free root-cause diagnosis
Australian engineers find what's actually eating resources — malware, miner, mailer, broken plugin, hostile bot. Then remove it.
Free hardening
Imunify360, Patchstack, WPGuardian and human monitoring go on — so the performance crisis doesn't return next month.
From 98% CPU to normal load
Most performance rescues are restored to normal within a business day of migration. Critical down-sites are prioritised.
Triage call
Tell us what's happening. We confirm scope and start the rescue immediately if it's standard.
T+0minMigrate & isolate
Site moved to a Conetix staging environment with monitoring on — live site stays up.
T+2hrDiagnose & remove
Engineers identify exactly what's running, where it's running from, and remove all of it — not just the symptoms.
T+6hrCutover & protect
DNS switched, ongoing protection (Imunify360, Patchstack) live, performance monitored.
T+1dayMeet the engineer who'll get your site fast again
Rescue Lead
"When a customer rings in because their site has crashed, my first job is to find what's actually running — not just bounce the server. Nine times out of ten it's hidden malware burning CPU. We find it, we remove it, we harden the site, and we keep an eye on it. That's the whole job."
Free performance rescue, included with Managed Hosting for WordPress
Same plan, same price as a healthy site — the diagnosis, malware removal, migration and ongoing protection are bundled in.
- 1 Human Managed WordPress site
- 15GB SSD · unlimited email accounts
- Nightly backups to Conetix Secure Data Vault
- Imunify360 6-layer security · Patchstack virtual patching
- Free performance rescue + migration on 12-month term, paid monthly
Frequently asked questions
Why is my WordPress site suddenly slow or crashing?
How quickly can you get my site running again?
Will I lose data during the migration?
What if it's not malware?
Is the rescue actually free?
Site down? Let's bring it back — today.
Every minute of downtime is lost revenue, lost trust, and frustrated customers. Talk to an Australian engineer right now and we'll start the diagnosis immediately.
Free migration + free malware cleanup · 12mo Managed WP · AU engineers · from $69.95/mo