This Support article describes how to reset the FTP password for a Plesk hosting subscription.


  1. Once logged into the Control Panel / Plesk login select Website & Domains tab:
    plesk - reset ftp password
  2. Next click on FTP Access:
    plesk - reset ftp password
  3. Click on the FTP Username you would like to reset the password:
    plesk - reset ftp password
  4. You have the option to enter your own password or Generate a new password via Plesk.
    If using the Generate option please click on the Show button to view the password and store in a safe place.
    plesk - reset ftp password
  5. Click OK to save and then test via an FTP to confirm the changes.
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