Overview

If your Domain Mail is hosted externally to your website (eg with Google Apps or Office 365), you will need to disable the included mail hosting service with Conetix.  Otherwise, email from your website contact forms will deliver the email locally instead of to you externally hosted email.

Instructions

  1. Log into your Hosting Control Panel with Conetix.
  2. Click on the Mail Tab:
    Website form Emails not delivered to external mail service
  3. Next Click on the Mail Settings Tab:
    Website form Emails not delivered to external mail service
  4. Select the Radio button along side your domain then Activate/Deactivate Services:
    Website form Emails not delivered to external mail service
  5. Next Click on the Mail Service drop down and update Do Not Change to Disable > Ok
    Website form Emails not delivered to external mail service
     
  6. The page will refresh and now the mail service for the domain is Off.
    Website form Emails not delivered to external mail service
  7. Test your Web form to confirm mail is now being delivered to your mailbox hosted externally.

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