Overview

This support article will outline the process of setting up your Conetix-hosted email account in the Windows 10 and Windows 11 Mail App.

Instructions

  1. Open the Windows Mail App.
  2. Click on the Settings Cogwheel icon in the bottom left, then choose ‘Manage Accounts‘ from the right, as shown below:
    setup mail with the windows 10 mail app
  3. Select ‘Add Account‘.
    setup mail with the windows 10 mail app
  4. A new window will appear. Scroll down and select ‘Advanced setup‘.
    setup mail with the windows 10 mail app
  5. Select ‘Internet email‘.
    setup mail with the windows 10 mail app
  6. Enter in your relevant email servers and settings. An example is shown below:
    setup mail with the windows 10 mail app

Incoming and Outgoing Email Servers

If you are on our Business Professional or WordPress Hosting Plans, you can simply enter your domain name in both fields.

For our Business Starter Plan, you can use your domain name for the Incoming Email Server, however, for the Outgoing email Server you will need to use your Internet Service Provider’s (ISP) SMTP Server Settings

If you are on an Email Only Plan you need to use the server hostname, if you are unsure of what it could be you can get in touch with us here or send us an email at

  1. Click ‘Sign in‘ at the bottom of the window.
  2. If successful, click ‘Done‘ to finish adding the account.

You should now be able to access your email account from the left-hand side of the Mail app.

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