How to add a Credit Card

Overview This article shows you how to add a credit card to the Conetix Admin portal. Instructions Log into the Conetix admin client portal at https://admin.conetix.com. Click on Billing: Then, click on Manage Credit Card: Enter your card details into the New Card...
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Conetix Control Panel: Add a Credit Card

Overview This article shows you how to add a credit card to the Conetix Control Panel. Instructions Log into the Conetix Control Panel.   Select the ‘Billing’ tab on the left hand side.   Then, select on ‘Manage Credit Card’.  ...
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Conetix Control Panel: Making changes to your DNS Zone

Overview This article will detail the process of adding, removing and editing DNS Records via the Conetix Control Panel. Instructions 1. Login to the Conetix Control Panel. 2. Select Services on the left hand side and then select...
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Updating your DNS Records in Plesk

Overview This Article looks at how to add, remove and edit DNS records via the Plesk Control Panel Overview This article looks at how to add, remove and edit DNS records via the Plesk Control Panel. Instructions Log...
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Conetix Control Panel: Remove a Subdomain

Overview This article will cover how to remove a subdomain through the Conetix Control Panel. Warning: When deleting a subdomain, any files, emails, DNS records, or databases attached will also be removed. Remember to take a backup before removing any...
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Conetix Control Panel: Reset your Password

Overview This support article demonstrates how to login to the Control Panel when you have forgotten your password.  Please note, this article is just for resetting your Conetix Control Panel password. This does not update your passwords for...
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Plesk Obsidian Delete an Email Account

Overview This article will detail the steps required to an email address through the Conetix Control Panel. Instructions Login to the Conetix Control Panel. Click on the Services tab: Navigate to the subscription with the emails you would like to manage...
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Conetix Control Panel: Upgrade/Downgrade Hosting Options

Overview This article will detail the process of upgrading and downgrading your products and subscriptions from within the Conetix Control Panel. For shared hosting, this allows features such as additional hard drive space to be purchased and instantly added...
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Manage your Account Credit

Overview This article will detail the process of viewing your Account’s Credit. Account Credit can accumulate if you have overpaid an Invoice, been refunded, or have added funds to your Account. Instructions 1. Login to the Conetix Control...
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Setup mail with the Windows 10 Mail App

Overview This support article will outline the process of setting up the Windows 10 Mail App. Instructions Open the Windows 10 Mail App.   Select ‘Managed Accounts’ as shown below:   Select ‘Add Account’:   A new window...
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Plesk Onyx: Create an Additional Administrator User

Overview Plesk allows for the creation and management of multiple Administrator Accounts. Administrator Accounts are accounts that have access to wide range of settings and features within the Plesk Control Panel. Having multiple Adiministrator Accounts can be useful...
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Plesk Onyx VPS: Login to your Plesk Server

Overview This article will detail the process of logging into Plesk directly via your Virtual Private Server (VPS). Instructions Open a New Tab or Web Browser and enter the Plesk URL as provided by Conetix. If you don’t have...
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Conetix Control Panel: Add a New User

Requirements Conetix Control Panel Login Credentials Overview This article will detail the process of setting a Sub-account through the Conetix Control Panel. A Sub-account can be used by a developer to have access to your account through Conetix...
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Conetix Control Panel: Updating Domain Contact Details

Overview This article will detail the steps involved when updating the Contact details on a Domain through the Conetix Control Panel. It is important to keep your domain WHOIS contact information up-to-date at all times to avoid losing...
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Disabling Domain Auto Renewal

Overview This article will take you through the steps of disabling Auto renew for a Domain in the Conetix Control panel. Instructions Login to Conetix Control Panel. Click on “Domains”: Search for the Domain you want to disable...
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Conetix Control Panel: Retrieve Domain EPP Code

Overview This article will detail the process of retrieving the EPP Code of a domain with Conetix. Instructions 1. Log into the Conetix Control Panel. 2. Open the Domains Drop Down Menu on the left hand side and...
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How to Login to the Conetix Control Panel

Overview This article will detail the process of logging in to the Conetix Control Panel. Instructions 1. Navigate to the Conetix Control Panel Login Page. 2. Enter your Email Address and Password and then select Login. NOTE: If...
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Migrating Websites to Conetix using Plesk Site Migrator

Overview This article serves to guide affiliate customers though migrating websites or customer websites to their VPS with Conetix via the Plesk Site Importer. Instructions Log into your Plesk server hosted with Conetix Select the subscription where the...
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