Overview

This article looks at how to add, remove and edit DNS records via the Plesk Control Panel.

Accessing DNS in Plesk

  1. Log into the Conetix admin via https://admin.conetix.com:
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    If you are a VPS customer please log into Plesk directly:
    Updating your DNS Records in Plesk
  2. Click on the services button:
    Updating your DNS Records in Plesk
  3. Click on Manage product against the subscription:
    Updating your DNS Records in Plesk
  4. Under Manage Account click on Plesk:
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  5. Click on DNS Settings under the desired domain:
    Updating your DNS Records in Plesk

Adding Records

  1. Click on the Create DNS Record button:
    Updating your DNS Records in Plesk
  2. Adding an A/CNAME/TXT record can be done by changing the type to A/CNAME/TXT and filling the Host and Value fields:
    Updating your DNS Records in Plesk
  3. Adding a ‘MX’ record can be done by changing the type to “MX” and filling the Host, Value and Priority fields:
    Updating your DNS Records in Plesk

Advice

A lower number means the priority is higher. With 0 being the highest priority and 100 being the lowest priority.

  1. Adding a ‘SRV’ record can be done by changing the type to “SRV” and filling the Host, Value, Service, Priority. Protocol, Port and Weight fields:
    Updating your DNS Records in Plesk

Advice

Please see an example Office 365 SRV record, please note that you don’t add the underscores “_” to the Service name and Protocol.

  1. Once you have verified your additions, click the Update button:
    Updating your DNS Records in Plesk

Editing Records

  1. Click the DNS record you would like to change:
    Updating your DNS Records in Plesk
  2. Modify the Domain Name field or IP Address field and click OK:
    Updating your DNS Records in Plesk
  3. Verify your changes then click the Update button:
    Updating your DNS Records in Plesk

Information

Our example shows an ‘A’ record change. Other records such as MX or SRV may require you to edit additional priority fields.

Removing Records

  1. To remove a DNS record click on the check mark against the record and click remove:
    Updating your DNS Records in Plesk
  2. Once you have verified your removals, click the Update button:
    Updating your DNS Records in Plesk

Once a record is updated or removed it should take less than 10 minutes to become public. If your records aren’t updating after 10 minutes please contact our friendly support team.

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