When using an external spam filter, emails from the filter can still sometimes land in in your Junk inbox. This is because the Outlook application provides it’s own local filtering to keep you safe in the event you do not have any spam filter.
This can cause issues where legitimate email goes to your junk folder.
This article will step you through how to disable local junk filtering options in Outlook.
- Click on the specific mail box to begin the change.
- Click Junk then we want to open “Junk E-mail Options”.
- Select “No Automatic Filtering. Mail from blocked senders is still moved to the Junk Email folder.”