Recently a well crafted phishing email has been circulating that targets owners of .AU domain names.
Scammers are impersonating support staff of auDA (the regulator of the .AU domain name space) with fake auDA email addresses. The phishing email states that your domain will be cancelled within 24 hours unless the photo page on your passport or the front and back of your drivers license is provided in a return email.

Do not under any circumstances reply or send the requested information!


The email is not sent by auDA and is an attempt to steal your domain or commit identity fraud with your information. We highly recommend you do not reply at all and delete the email immediately.
If you are concerned you can reach out to our support team for advice.

Conetix will always contact you directly about any issues with your domain name!


An example of the email can be found below:


We would like to inform you that starting from the 10th of January 2021 we are requested to obtain and verify all .au domain name owners information.
You are listed in our database as the owner of yourdomainname.help domain name.
In order to keep the domain active please reply with the following :

Photo Identification

A clear, readable, valid and unaltered scanned color copy or photo of one of the following documents:

1. The photo page of your passport.
2. Driver licence (front and back).
A clear, readable, valid and unaltered scanned color copy or photo of your Medicare Card (front and back)

Rest assured that all documents are handled securely in accordance with our data privacy.

We are hoping for your kind understanding and we appreciate your response to this email within 24 hours to avoid the cancellation of your domain.

Looking forward to hearing from you regarding the matter.


If you are unsure of the legitimacy of an email please don’t hesitate to contact us.

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