Overview

This support article will outline the process of setting up your Conetix-supplied Microsoft 365 Email Account in the Windows Mail App, which is installed by default in Windows 10 and 11.

Instructions

  1. Click on the Windows Start Menu, and search for the Mail app.
    setup 365 email account in windows mail
  2. Open the Mail App.
  3. Click on the Settings Cogwheel icon in the bottom left of the Mail app, then choose ‘Manage Accounts‘ from the right.
    setup 365 email account in windows mail
  4. Select ‘Add Account‘.
    setup 365 email account in windows mail
  5. When prompted to select an account type, click on ‘Office 365‘.
    setup 365 email account in windows mail
  6. Enter in your Microsoft 365 email address, then click Next at the bottom of the window.
    setup 365 email account in windows mail
  7. You may be prompted to choose which account you wish to use.
    Select the one that says ‘Work or school account’, then click Continue.
    setup 365 email account in windows mail
  8. If prompted to enter your password and Multi-Factor Authentication details, do so by following the prompts on-screen.
    (If you have already added your 365 account to a different Microsoft app on this computer, you may not be asked for login details at this step).
  9. Once successfully added, click ‘Done‘ to finish adding the account.
    setup 365 email account in windows mail

You should now be able to access your Microsoft 365 email account from the left-hand side of the Mail app.

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