Overview

This article describes how to add and modify authorised Contacts on your Conetix Account.

You may need to do this if you need to authorise a new contact to make Support requests, or if you wish to have an email address receive certain notification emails from our systems (ie, have Invoice-related emails sent to an Accounts email address).

If you need to give someone access to log into your Conetix Account, you can add them as a User here.

Instructions

  1. Log into your Conetix Portal, then click your name in the top right corner.
add and modify contacts on your conetix account
  1. Click “Contacts”.
add and modify contacts on your conetix account
  1. If you wish to modify an existing Contact, select it from the drop-down list at the top of the page.
    add and modify contacts on your conetix account
    • Update the contact’s details and email preferences as needed.
    • Once the required changes have been made, click “Save Changes“.
      add and modify contacts on your conetix account
  2. If you wish to instead add a new Contact to your account, select “Add New Contact” from the drop-down list.
    add and modify contacts on your conetix account
  3. Enter in the contact’s details and email address, and tick the boxes next to the type of email notifications that you’d like to have them receive.
    add and modify contacts on your conetix account
  4. Click “Save Changes” to save the new contact to your account.
    add and modify contacts on your conetix account

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