Overview
This article describes how to add and modify authorised Contacts on your Conetix Account.
You may need to do this if you need to authorise a new contact to make Support requests, or if you wish to have an email address receive certain notification emails from our systems (ie, have Invoice-related emails sent to an Accounts email address).
If you need to give someone access to log into your Conetix Account, you can add them as a User here.
Instructions
- Log into your Conetix Portal, then click your name in the top right corner.
- Click “Contacts”.
- If you wish to modify an existing Contact, select it from the drop-down list at the top of the page.
- Update the contact’s details and email preferences as needed.
- Once the required changes have been made, click “Save Changes“.
- If you wish to instead add a new Contact to your account, select “Add New Contact” from the drop-down list.
- Enter in the contact’s details and email address, and tick the boxes next to the type of email notifications that you’d like to have them receive.
- Click “Save Changes” to save the new contact to your account.