Overview

This article describes how to cancel the automatic renewal of your domain via the Conetix Control Panel.

Warning

Cancelling the automatic renewal of a Domain will cause the domain to expire and cease working at the end of the domain’s current billing cycle.

Instructions

  1. Log in to the Conetix Control Panel.
     
  2. Click on the blue ‘Domains’ button at the top of the Control Panel home page.
    cancelling automatic domain renewal
  3. Scroll down to the domain that you wish to cancel the automatic renewal of, and click on the ‘Manage’ button next to it.
    cancelling automatic domain renewal
  4. On the right-hand side of the following webpage, you will find the ‘Manage’ panel. Click on the ‘Auto Renew’ option in this panel.
    cancelling automatic domain renewal
  5. In the following Auto Renew page, click on the red ‘Disable Auto Renew’ button. This will cancel the automatic renewal of the selected domain.
    cancelling automatic domain renewal

Information

If an invoice has already been generated for the renewal of the domain, please contact Conetix Support to organize cancellation of the unpaid invoice.

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