Everything you need to know about domains here at Conetix!

What is a domain name?

It’s a unique name that appears after the @ sign-in email addresses, and after www. in web addresses.

EG. conetix.com.au conetix.net.au conetix.au conetix.com

How long does a domain take to transfer?

This depends on the type of TLD or gTLD that is being transferred.

  • .AU domain – 48 hours in most cases however it can take up to 3 days to be manageable in your Conetix account.
  • .COM, .NET, .ORG, – Can take from 5 to 7 days in most instances.

What is a TLD?

TLD stands for “Top Level Domain” which typically includes .COM, .NET, .ORG.
Does not include .de, .au, .jp

For an exhaustive list see here

What is a ccTLD?

Any domain that is country-specific
Example: .de, .au, .jp

Can I lock my Domains?

For .COM domains most registers will offer some sort of domain lock for free, and further protection at a price

For .COM.AU domains they cannot be locked, The only time they are in a locked state is when they are first registered, and this is only for a day or 2

Can you have ID Protection on .AU domains?

ID protection is not available in the .au domains namespace. auDA (.au Domain Administration) does not allow ID protection on the .au domains.

When Does a Domain Transfer Cost?

A domain transfer costs money to transfer in all TLD cases as the domains are renewed on transfer. However all .AU domain transfers are FREE! No costs are involved unless the domain is close to expiry, in which case we recommend renewing on transfer which does have a cost.

How Much Does it Cost to Transfer a Domain?

There are no costs to transfer a .AU domain. If you would like a quote to move your domains to Conetix please feel free to send an email to

What is Required to Transfer my Domain?

You need the EPP Code and the Registration Contact email up to date.

What If I Don’t Have My EPP Code?

AUDA the Governing Body of .AU domains has a tool that can be used to send the EPP Code to the Registrant Contact email.

AUDA Tool: https://pw.auda.org.au/

What is my Registrant contact email?

The WHOIS service allows you to query a domain name to find the identity and contact details of the registrant.

AUDA Tool: https://whois.auda.org.au/

Is There Any Down Time When Transferring my Domains?

There is no downtime when transferring a domain unless the domain has already expired before the transfer.
If a domain expires in transit it will stay active but will expire as soon as it lands, to avoid this perform a Renew on Transfer.

Can a Domain Expire When Transferring?

It is uncommon for a domain to expire in transit. Domains will go into a frozen state and will renew on landing. If you are transferring a domain make sure you do this 3 days before it expires and select renew on transfer to ensure no downtime

Can a .AU Domain be Transferred While Expired?

Yes, however, the domain will not resolve until the transfer has been completed and the domain is renewed. Enter the domain into whois.auda.org.au and confirm that it does not currently have the “serverTransferProhibited” status.

What Happens When My Domain Expires?

DNS resolution for the domain no longer works which stops any associated services from resolving.

How Long can a Domain be Expired?

Between 15 and 30 days in most circumstances. This period is the Grace Period and while the domain isn’t active it can be renewed.

How long does the Redemption Period last?

This depends on the registrar, it can be as short as 7 days but usually, we expect 15 days.

How soon before the expiry date can I renew a .AU domain?

.AU domains can only be renewed within 90 days of their expiry date.

How long before a domain drops?

Including the Grace Period and Redemption Period, it can be 20 – 40 days.

Can I renew when in the redemption Period?

Yes, the domain can be retrieved but will include a recovery fee. Registrars usually charge a large fee to take your domain out of redemption. If your domain is in redemption please reach out to us as soon as possible and we will be able to retrieve your domain for you.

What happens if my domain drops?

The domain is now available for registration again, anyone can register the domain.
In some cases, if the domain is desirable (5 letters or less) or has been registered for a long time (3+ years) it can be picked up by a domain drop service and they auction the domain to the highest bidder.
Some registrars also offer back-ordering, which will automatically purchase desired domains for Individuals and Companys once they drop.

Are there extra fees to recover a domain pending drop/deletion?

Yes. These vary between registrars and depend on the type of domain.

What is the shortest time I can register a domain for?

1 Year

What is the longest time I can register a domain for?

5 years for .COM.AU Domains

10 years for .COM Domains

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