Overview

This support article demonstrates how to login to the Control Panel when you have forgotten your password. 

Please note, this article is just for resetting your Conetix Admin Panel password. This does not update passwords for any other services.

Instructions

  1. Open a New Window or Tab in your Internet Browser.
     
  2. Click on thse link to the Conetix Admin Panel (https://admin.conetix.com/). This will open in a New Window.
     
  3. At the login screen, select ‘FORGOT PASSWORD?’ as shown below. This will load a new page.
    Conetix Control Panel Password Reset
  4. Enter the email address that is associated with your account as shown below. Once you’ve entered the email, select ‘Submit’ in the bottom left.

  5. An email will be sent to your account with a link. Clicking this link will send you to a page where you will be able to enter a new password.

     

    Please note, this reset link will only last for two hours. Once the two hours have passed, you will need re-submit the password reset.

  6. Once you have reset your password, you will be able to return to the Conetix Admin Panel and login.

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