This support article describes how to update mail server settings in Microsoft Outlook 2103 & 2016. Your mail server settings may need to be updated when you transfer your Web hosting to Conetix and/or subscribe to our Mail Relay enabled hosting plan.


  1. Open Outlook > File > Info > Account Settings >Managed Profiles:
  2. Next, select the email account then Change:
  3. Replace the Incoming and/or Outgoing server with the new details supplied.
  4. Click Next , Outlook will test the new settings:

    Green ticks: Settings are correct and working
    Red crosses: Settings are incorrect. You will need to go back and confirm the new details have been entered correctly.

  5. Click Finish to save.

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