Virtual Servers

Virtual Servers

Follow our helpful guides and other resources for your Virtual Server related questions.

Plesk MySQL Import fails: the SUPER privileges required

Overview If you encounter “Access denied; you need (at least one of) the SUPER privilege(s) for this operation” during a MySQL import, this could be due to the SQL dump containing DEFINER in the create statement. For example:...

How to Change a Hosting Plan for a Plesk Subscription

Overview This article demonstrates how to change a subscription in Plesk from its existing hosting plan to a new hosting plan. This can be used when you are upgading a client to a higher plan or you have...

How To Install PHP 7 on Plesk 12.5

Overview This article shows you how to select PHP 7 for your Plesk 12.5 based Linux server. PHP 7 was officially released on the 3rd of December 2015 and offers significant performance increases for existing PHP based platforms. We...

MySQL – Performance Tuning and Optimisation

Overview MySQL is a highly versatile and high performing relational database management system making, used by many web based packages such as WordPress, Joomla and Magento. While the default configuration offers reasonable performance, there’s always ways to ensure...

How to Enable for Fail2Ban for Plesk 12

Overview Note: An updated version of this article to suit Plesk Onyx/Obsidian is available here: Plesk Onyx/Obsidian – Enable Fail2Ban. This article will show you how to enable Fail2Ban within your Parallels Plesk 12 based Virtual Private Server (VPS)....

How Much Free Disk Space Should I Have On My Server?

Conetix recommends maintaining at least 10% or your largest website as free space on your server.

Plesk 12: Running mod_proxy to use node.js (or similar)

Overview Many of the latest web frameworks (such as Node.js) don’t directly integrate into Parallels Plesk or any of the other web control panel systems. However, if you’ve setup the framework and have it running on your VPS, you...

Install PHP Soap on CentOS 6 VPS

Overview SOAP (Simple Object Access Protocol) is a lightweight, XML-based protocol for exchanging structured information between distributed applications over native web protocols, such as HTTP. It's used by popular applications such as Magento and SalesForce to allow integration and exchange of...

Plesk Onyx: Increasing PHP FPM Max Children

Overview Plesk uses the PHP FastCGI Process Manager (FPM) to manage PHP processes per website. Compared to the older FastCGI, this allows for greater isolation and control when there are multiple sites on the one server. By default, Plesk...

WP Toolkit: Broken Instance

Overview Scanning for WordPress instances within the WP Toolkit can sometimes result in a broken instance being detected over your working instance. While there are many reasons for this, we will be covering the most common reason the for the WP Toolkit finding...

MySQL – Converting to Per Table Data for InnoDB

Overview The InnoDB data format is a data storage engine, which provides greater data reliability and performance enhancements over the older MyISAM format. As of MySQL 5.5, InnoDB is also now the default data storage engine. By default,...

Plesk Obsidian Advanced Monitoring

Overview One major upgrade to the Plesk Obsidian release (2019) was the Advanced Monitoring extension. This added easier to follow graphs and will provide more advanced features in the future as well. Interpreting the Graphs CPU While having...

How to Change the Timezone within Plesk

Overview This support article demonstrates how to change the time zone for a virtual private server (VPS) in Plesk. Unless otherwise specified, all VPS’s are set to GMT +10:00 Australia/Brisbane time. If you’re located in a different time...

Increase Fast-CGI timeout for Plesk

Overview For a Plesk 11.5 installation, the default timeout for FastCGI scripts is 45 seconds. This is too low for systems which run have update processes (eg WordPress or Joomla), or if you are running intensive scripting. Instructions To...

How to reactivate a suspended subscription in Plesk

Overview The following support article demonstrates how to re-activate a suspended subscription in Plesk. Instructions Once logged in to Plesk, click on “Subscriptions”. Using the Search Function on the right you can look for the name of the...

How to enable email relay in Plesk for a VPS

Overview The following support article demonstrates how to enable email email through a Virtual Private Server (VPS). Instructions Once logged into Plesk, from the “Server Management” tab on the left, click on “Tools & Settings”. Under “Mail” click...

Slow MariaDB SQL queries in Statistics state

Overview One of the jobs of a database when executing a query is to map out the best way to execute the query itself. While in most instances MariaDB (and MySQL) does a great job of optimisation, for...

How to install the Lets Encrypt Extension for Plesk 12.5

Overview This guide will show you how to install and configure the Lets Encrypt extension on a Plesk 12.5 based Linux server. Lets Encrypt is an initiative from the Internet Security Research Group (ISRG), which has been formed by companies such...

Enabling DKIM Email Signing

Overview DomainKeys Identified Mail (DKIM) is an email authentication system designed to help and build trust for mail systems as having the authority to send email for your domain. If you’re having issues with emails being marked as spam or...

How to set maximum email size in Plesk for a VPS

Overview The following support article demonstrates how to set the message size of emails for a VPS. This is the limit set for both incoming and outgoing emails to the server. Please be aware that many other email...

How to turn off Internet Explorer Enhanced Security Configuration

Overview This article shows you how to disable the Internet Explorer Enhanced Security Configuration (ESC) for Administrators on a Microsoft Windows 2008 R2 system. While Conetix highly recommends this setting is left on, some older software has compatibility...

Using Redis with W3 Total Cache for WordPress object caching

Overview Out of the box performance of WordPress is quite fast with the latest PHP 7 enabled, however once you start to add increased amounts of functionality (such as eCommerce platforms) this performance can slowly degrade. If you...

How to Force a User Sign Out on a Windows Server

Overview If you administer Windows servers you may sometimes find Remote Desktop (RDP) users cannot reconnect to their Remote Desktop Sessions due to local PC issues. The resolution to this issue is to remotely force user sign out...

Simple PHP Mail test

Overview This is a handy little script to help test your hosting to ensure you can send emails from PHP based sites which include a contact form or similar. This includes CMS systems such as WordPress and Joomla as...