SpamExperts

SpamExperts

Guides and articles on how to manage your SpamExperts Anti-Spam and Anti-Virus filtering with Conetix.

How to Manage Users in SpamExperts

Overview SpamExperts provides you with the option to create internal SpamExpert accounts for each of your email addresses, granting your email users the freedom to manage their own spam filtering. With this feature, the hosting account owner no...

SpamExperts – How to Update Destination mail server

Overview From time to time customers using our Spam Experts filtering service as a stand alone product may need to update the destination that the spam filter delivers to. This guide will step you through replacing the existing...

SpamExperts – Conetix Local MX records

In order for your mail to be filtered via Conetix Local SpamExperts system you need to modify your DNS records to our AntiSpam platform.

SpamExperts – How to login via your web hosting subscription

Overview This article will detail the process of logging into the SpamExperts Control Panel via your web hosting subscription. Web Hosting Plans with SpamExperts included Instructions Once logged into Spam Experts you can manage almost all settings for...

SpamExperts – How to Whitelist the Conetix SpamExperts Server IP Range in Microsoft 365

Overview Customers using the Conetix SpamExperts service with externally hosted email should ensure that their email host or email server has the Conetix SpamExperts IP range allow listed to ensure there are no delays, rejections and false positive...

SpamExperts – How to Login via Conetix Admin

Overview This article shows you how to access SpamExperts via your Conetix Control Panel for a Stand alone subscription. Instructions Once logged into Spam Experts you can manage almost all settings for your domain including; If you have...

SpamExperts – Adding a Connector to Microsoft 365 for Conetix Spam Filter

Overview Conetix offers an enterprise grade Anti-Spam and Anti-Virus protection system using a local instance of SpamExperts which offers comprehensive email scanning to help protect your business and reduce time wasted cleaning emails.If you have this product have...

SpamExperts – How to login via Plesk

Overview This article will detail the process of logging into the SpamExperts Control Panel through Plesk and releasing quarantined/blocked emails. Prerequisite Instructions If you need to release an email from the filter’s Quarantine, please refer to the related...

SpamExperts – How to Block an Email

Overview If you are using the Conetix SpamExperts spam filter to filter your emails of spam, you may find you need to manually block a sender. In this article, we’ll take you through blocking the sender of an...

SpamExperts – How to Create an Automatic Quarantined Message Report

Overview No spam filtering system is 100% accurate at detecting if a message is spam which can result in an email detected incorrectly. You may find that a client has alerted you to this by calling to ask...

SpamExperts – How to Train SpamExperts filter to mark messages as spam

Overview Occasionally, spam can be well crafted enough to get through the SpamExperts filtering system. While these are generally less than 1% of all spam filtered, you can mark them as spam so that the system can learn...

SpamExperts – How to Release Quarantined Messages

Overview This article shows you how to access Spam Experts via your Control Panel for the purpose of forwarding quarantined messages. Conetix uses Spam Experts to filter 99% of viruses and spam. Occasionally, you may need to login...

SpamExperts – Add an Email or Domain to the Allow List

Overview At times you may need to receive mail from a particular sender regardless of the message content or reputation of the sender domain. In these instances, you should add them to the Allow List. We recommend this...