Overview UCEPROTECT is a Realtime Blackhole List system, which like many other RBL’s is used to reduce the amount of spam by ranking the IP address of the server sending the email. However, unlike other RBL’s UCEPROTECT is...

Overview The following article demonstrates how to find out what version of Microsoft Outlook you are using. As different versions of Outlook have different settings and menus, being aware of which version of Outlook you are running will...

Overview Thunderbird is a free email, news, RSS, and chat client which can be used as an alternative to Outlook and other email clients.You can download it from here: https://www.mozilla.org/en-US/thunderbird/ This article goes through the steps to set up Thunderbird with your email account. Instructions...

Overview The Sender Policy Framework (SPF) is an open standard used to validate what servers are allowed to send email using your domain name. This is to help cut down the opportunity for a 3rd party to send spam...

Overview This support article describes how to update your IMAP/POP email account password in Mac Mail (also known as ‘Apple Mail’ or just ‘Mail’).You may need to do this if you have recently changed your email account password....

Overview This support article describes how to update your IMAP/POP email account password in Gmail app. Instructions

Overview This article describes how to modify the email settings for an account that has already been set up in your Gmail App.Modifying your account settings may be necessary if you have changed your email account password, or...

Overview This support article describes how to update your IMAP/POP email account password on an iPhone. Instructions If you get a password wrong error again you need to do the following.– Check your password is correct, you may...

Overview This support article describes how to subscribe/unsubscribe to IMAP Folders in Thunderbird. Why You Subscribe to Folders: Why You Unsubscribe from Folders: Example: If you use Gmail in Thunderbird: This is especially useful for users managing large...

Overview In this article, you will be guided through updating your email settings on the Samsung Email App. The App comes Installed on most Samsung Phones by default, If it is not installed it can be downloaded onto...

Overview This support article outlines to go retrieve email headers for an email received in in Microsoft Outlook 2003 and 2007. Every email sent around the world contains "header" information including sender, recipient, subject, sending time stamp, email transfer...

Overview This article will step you through configuring Outlook on a Windows PC to create a offline data file for the purpose of archiving old emails, saving them on your PC.This can be useful when needing to reduce...

Overview In this article, you will be guided through setting up your emails on the Samsung Email Application. The Application is Installed on Samsung Phones by default. Unfortunately, the Samsung Email app doesn’t keep up with the latest...

Overview This support article describes how to update the saved password for your IMAP/POP email account in the Thunderbird email client. You may need to do this if you have recently changed your email account password. Instructions This...

Overview This article covers how to setup your Conetix IMAP email account up in Microsoft’s “New” Outlook program, upon launching it for the first time. Outlook (New) is not to be confused with the better known Outlook that...

Overview This article details the process of setting up your IMAP email in the Apple Mail App on an iPhone. Instructions

Overview There is currently an email scam going around where notification that appear to be from Australia Post are sent to users. The notification typically mentions that a package couldn’t be delivered “because nobody was at home” and...

Overview When sending emails to a Google Workspace email account and/or Gmail, you may receive a rejection notice from Google which contains something similar to the following: This is because Google didn’t know if it could trust the...

Overview This article will detail the process of setting up an IMAP/POP Email Account in Mac Mail. This applies to Macs running macOS Mojave, Catalina and Big Surr – older versions of macOS are no longer supported. Instructions...

Overview Many people are sill using older versions of Microsoft Outlook that they may not realize are no longer supported by Microsoft, and therefore are unable to connect to Microsoft 365 services including Exchange Online. As support is...

Overview This support article describes how to update incoming & outgoing mail server port numbers in Microsoft Outlook 2103, 2016 and 2019. Your mail server settings may need to be updated when you transfer your Web hosting to...

Overview Thunderbird is a free email, news, RSS, and chat client which can be used as an alternative to Outlook and other email clients. You can download it from here: https://www.mozilla.org/en-US/thunderbird/This article goes through the steps to set up Thunderbird with your email account. Instructions...

Overview This article will step you through configuring Thunderbird IMAP Account on a Windows PC to view emails when Offline (No Internet Connection) and archive old emails. This can be useful when needing to reduce the storage usage...

Overview This article will step you through configuring Outlook for Mac (IMAP Account) to view emails when Offline (No Internet Connection) and/or to archive old emails. This can be useful when needing to reduce Mailbox storage of your...

Overview This support article describes how to update your saved IMAP/POP email account password in Samsung Mail app.You may need to do this if you have recently changed your email account password. Instructions

Overview This support article describes how to update mail server settings in Microsoft Outlook 2013, 2016, 2019 and 2021.Older versions of Outlook are no longer supported by both Microsoft and Conetix, per our article on Out of Date...

Overview Scammers are currently sending emails claiming they have hacked your computer/phone. These emails typically mention that the hacker has access to your device and have been watching your browsing activities. The email typically includes a password that...

Overview This article demonstrates the process of updating the iPhone’s SMTP Mail Settings. Instructions You have successfully added and modified the SMTP Server an iPhone.

Overview This support article describes how to update your saved IMAP/POP email account password in Microsoft Outlook 2013 and newer.You may need to do this if you have recently changed your email account password. Instructions

Overview List of the most common Australian ISP SMTP Servers. ISP Outgoing Mail Server aaNet mail.aanet.com.au AAPT mail.aapt.net.au Adam Internet mail.adam.com.au Amnet mail.amnet.net.au Bigpond (Telstra) mail.bigpond.com Blink Internet mail.blink.m2.com.au Connexus mail.connexus.net.au Dodo smtp.dodo.com.au Exetel smtp.[STATE].exemail.com.au iiNet mail.iinet.net.au Internode...