Overview Mail Exchange (MX) records define where emails should be routed to for a domain. This is a critical record for to you be able to receive email for your domain. However, if you don’t have an MX...

Overview Sometimes you need to check whether an email has been sent or received successfully – this article will step you through how to review the email logs in your hosting plan. These logs will show the status...

Overview Plesk features Git integration, which allows to you automatically deploy your code repositories direct to your website. This can be used for a specific directory, for example a WordPress theme or plugin. This article will step you...

Overview Occasionally for some sites, you may receive the error: This can occur when using the WP Toolkit, or you may receive this as an email as scheduled tasks fail. Cause In most instances, this is caused by...

Overview The default Plesk configuration runs a mix of both Nginx and Apache to serve files. For this configuration Nginx acts as head server, where it's able to serve static media directly and then proxy all PHP (and similar) calls...

Overview This article aims to describe how to turn the Plesk mail service off for a specific domain. This may be necessary if the Mail Service is left on and your emails are hosted externally (eg, at Microsoft 365 or...

Overview Rarely, you may receive an email from the WordPress Toolkit within your hosting plan (if your website is built with WordPress) advising that a suspicious WordPress installation was found and quarantined. Such email notifications may contain the...

Overview This article looks at how to add, remove and edit DNS records on our Shared Hosting Services, such as our Business and WordPress hosting Plans, as well as our Managed WordPress Plans. Accessing DNS in Plesk Adding...

Overview Users of out-of-date web browsers may receive an error message similar to the following:  Error code: NS_ERROR_NET_INADEQUATE_SECURITY If the web browser (eg Mozilla Firefox or Google Chrome) is too far out of date, it can’t support modern cipher standards...

Overview This support article describes how to remove a Website’s WordPress Installation from quarantine, specifically within the WordPress Toolkit in Plesk. This should only be done if you are certain that the site is not infected, or in...

Are you being logged out of Plesk frequently?

Overview DomainKeys Identified Mail (DKIM) is an email authentication system designed to help and build trust for mail systems as having the authority to send email for your domain. If you’re having issues with emails being marked as spam or...

Overview In order to let browsers explicitly know to keep a copy parts of your website, you can set content-expiry headers within nginx. This means that subsequent page loads or revisits within the expiry time, the browser doesn't...

Overview This support article describes how to install, enable and the difference between both types of SSL Certificate provided by Let’s Encrypt. The first type is a Wildcard Certificate, with the second one being a Domain Validated or...

Overview Plesk now provide a simple email log browser (now known as the Log Browser) which allows you to view the email logs for incoming and outgoing connections from your server. Plesk Mail Log Browser allows you to...

Overview Plesk features Git integration, which allows to you automatically deploy your code repositories direct to your website. This can be used for a specific directory, for example a WordPress theme or plugin. This article will step you...

Overview If you have multiple Plesk servers or you may need to quote Plesk license key to Parallels support, this article will assist you in finding where Plesk license Key number is located.  Instructions Parallels Plesk Panel for Linux/Unix:...

Overview Plesk features Git integration, which allows to you automatically deploy your code repositories direct to your website. This can be used for a specific directory, for example a WordPress theme or plugin. This article will step you...

Overview If you have your Plesk server configured to use nginx with PHP-FPM, you may require a configuration change in order to allow URL rewrites (“Permalinks” in WordPress) to display neat URL’s. This is also required for other...

Overview This article will guide you through the steps to login to Plesk via the Conetix Control Panel. Instructions You have successfully logged into Plesk through the Conetix Control Panel.

Overview The following article demonstrates how to set up a scheduled task (cron job) in Plesk.. This is required for some sites which require a scheduled task for mailouts, updates and any other maintenance tasks. Instructions Login to...

Overview This article will step you through configuring Thunderbird IMAP Account on a Windows PC to view emails when Offline (No Internet Connection) and archive old emails. This can be useful when needing to reduce the storage usage...