Plesk
Follow our helpful guides and other resources for your Plesk related questions.
How to Enable for Fail2Ban for Plesk 12
Overview Note: An updated version of this article to suit Plesk Onyx/Obsidian is available here: Plesk Onyx/Obsidian – Enable Fail2Ban. This article will show you how to enable Fail2Ban within your Parallels Plesk 12 based Virtual Private Server (VPS)....
Keep Websites Secure with SSL IT!
Overview This article aims to guide Plesk Obsidian VPS users through enabling automatic Let’s Encrypt SSL certificate renewals. This will automatically generate and enable an SSL certificate when deploying new subscriptions. Prerequisites Plesk Obsidian Installed Lets Encrypt Extension...
How to Install a Paid SSL Certificate
This article will step you through installing the Private Key, Certificate, Intermediate and root parts of the certificate.
Plesk Obsidian Delete an Email Account
Overview This article will detail the steps required to an email address through the Conetix Control Panel. Instructions
WP Toolkit – Create Backup
Overview This support article describes how to create a backup of your WordPress site using WP Toolkit, usually performed before applying available WordPress Core, Theme and or Plugin updates. Instructions
How to copy a database in Plesk 11.5
Overview This support article steps you through the process of making a copy of an existing database. This can be helpful when testing new software versions so that you don’t interfere with the live site and data. Instructions...
Customising the WordPress Toolkit Maintenance Page
Overview This article will take you through the process of modifying the Plesk WordPress Toolkit maintenance page. At times you may wish to display a custom message when your site enters maintenance for a long period of time....
How to Remove a Subdomain in Plesk
Overview If you have an old subdomain you no longer need we recommend you remove the domain to reduce your hosting resources and to keep your other websites secure. This article will take you through removing a subdomain...
Plesk – .NET Core Enable logging
Overview This support article will describe how to enable .NET Core logging in Plesk for more detailed errors. Instructions
Plesk Onyx: Create an Additional Administrator User
Overview Plesk allows for the creation and management of multiple Administrator Accounts. Administrator Accounts are accounts that have access to wide range of settings and features within the Plesk Control Panel. Having multiple Adiministrator Accounts can be useful...
Setup mail with the Windows 10 Mail App
Overview This support article will outline the process of setting up your Conetix-hosted email account in the Windows 10 and Windows 11 Mail App. Instructions Open the Windows Mail App. Click on the Settings Cogwheel icon in the...
Disable WordPress Application Update Notifications
Overview This article aims to guide you through disabling notifications from Plesk about WordPress Updates. These are sent to the server Administrator by default, but can be disabled if excessive amounts of notifications are being sent. Instructions Log...
Plesk Obsidian – How to Reissue your FREE Let’s Encrypt SSL Certificate
Overview This support article describes how to reissue and enable a Lets Encrypt SSL (HTTPS) for your Website. Let’s Encrypt is a free, automated Certificate Authority (CA) which allows the rapid installation of SSL certificates. The latest Plesk...
Fixing “SSL/TLS support is disabled” Warning in Plesk
Overview This article will take you through the steps of fixing "Warning: SSL/TLS support is disabled for Example.com.au" when trying to issue a Free Let's Encrypt Certificate via your Plesk Panel. You may also experience this warning when trying to upload...
Plesk Onyx – Secure webmail with Let’s Encrypt Free SSL certificate
Overview This support article describes how to secure Webmail URL with a Let’s Encrypt Free SSL Certificate. When accessing your Webmail from an untrusted or unsecured network (eg from a free WiFi service), an SSL certificate will ensure that your email username...
How to install Plesk Heath Monitor
Overview Plesk Health Monitor provides you with both reporting and alerting on the resource usage of your Plesk based VPS. This allows you to not only ensure that your VPS us running at optimum levels but also preempt...
Set PHP Timezone for a Website
Overview Most PHP applications (eg WordPress) set the required date/time within the application, so that it's a user configurable option. Prior to PHP 5.4, PHP would default to the server timezone, however PHP 5.4 upwards now default to UTC...
WordPress Site Health
Overview In version 5.2, WordPress added the Site Health feature to assist in diagnosing potential issues with your site. While this has been a welcome edition to WordPress, some of the warnings and errors need further information for...
Let’s Encrypt fails to issue or renew on Plesk Windows
Overview If your free Let’s Encrypt certificate is failing with a 400 or 403 error, it may be due to one of two ASP.NET based configuration conflicts. While Plesk sorts some of these automatically, because the web.config can...
How to set an Individual Email Autoresponder (Out of Office)
Overview This guide is intended for an individual user as they can only login and change their own email settings.For Administrators with Control Panel login please use this article: How to set an Email Autoresponder (Out of Office). This support...
How to enable WordPress debugging via the WordPress Toolkit
Overview If you are experiencing issues with a plugin or particular WordPress configuration, you can enable the detailed debug logs to capture detailed information to help determine the cause. This additional information may also be required for your...
Accessing phpMyAdmin through Plesk
Overview This article will step you through how to access your MySQL/phpMyAdmin database through Plesk Instructions
Plesk Obsidian – Editing Files in Plesk File Manager
Overview This article will provide details on how to use the Plesk File Manager. Before you begin editing files for any website, whether it’s to test a new feature or troubleshoot a problem, it is important to perform...
How to Change an Email Account Password in Plesk
Overview This support article demonstrates how to change, or reset, the password on an existing email account. Instructions
What is the default Plesk port?
Overview Plesk Control Panel uses a specific port to administer the system from your web browser. The default Plesk port is 8443. Instructions To view your Plesk Admin Page you will need to enter hostname name or IP of server...
Change Plesk Document Root
Overview A Document Root is the path that your web server stores the files for your website. For example, if you run WordPress then this directory contains all of the core WordPress files, themes, plugins and images. By...
Forwarding an Email Address in Plesk
Overview This support article will step you through the process of adding a forward to an existing Mailbox. Enabling a Forward on a Mailbox can be done for one or more of the following reasons; When setting up...
Plesk Obsidian – Create and import a MySQL Database
Overview This support article describes how to create a new MySQL database in Plesk and then import a MySQL backup into the newly created database. This is typically done when migrating a website or when moving from a local...
Plesk – Diskspace Usage Viewer Extension
Overview This article will detail how to use the Diskspace Usage Viewer Extension in Plesk. This extension can be used to easily and pictorially display the disk usage and help show where the space is used on your...
Logging into your Plesk based Virtual Private Server
Overview This article will detail the process of logging into your Plesk server, Only client who have purchased a Virtual Private Servers (VPS) with Conetix have this ability. Instructions You have now successfully logged into your Plesk VPS.
How to install multiple PHP versions for Plesk 12
Overview This article steps you the process of installing multiple PHP versions for your Plesk 12.5 server. Instead of having a fixed version of PHP per server, you can now install multiple versions and set the different versions per...
Uploading your website via FTP to Plesk based hosting
Overview This support article will step you through the process of uploading your website via FTP using FileZilla. Prerequisite Instructions
How to check and correct WordPress core integrity issues
Overview After a WordPress website has been exploited, it’s common for backdoors to be left so that hackers can easily gain access to your website again. A common way to do this is to place compromised code directly...
WordPress Toolkit Password Reset
Overview This article describes how to reset the password of an existing WordPress admin user for a site using the WordPress toolkit in Plesk. This can be handy if you’ve forgotten your password, or the email address used for...
How to set an Email Autoresponder (Out of Office)
Overview This support article guides you through the setup an out of an autoresponder, so that emails sent to this account will receive an automatic reply. This can be used for things such as: Out-of-office responses while staff are...
What is the latest version of Plesk?
Overview The latest version of Plesk is called Plesk Obsidian. The version numbering for Plesk Obsidian is 18.0.xx (where last number represents the minor release). Generally, minor releases are pushed once a month so this minor number will...
Plesk 12: Installing and Configuring ModSecurity
Overview Parallels Plesk 12 features complete integration of the ModSecurity, the Open Source Web Application Firewall for the Apache web server. This integration provides an easy to configure interface as well as a default set of rules which can prevent...
Connecting to Plesk server I get a Your Connection is not Private message
Overview Connecting to Plesk server you get a Your Connection is not Private message in your browser. The Plesk admin area is secured by an SSL based connection (HTTPS) and out of the box uses a self-signed certificate. This...
How to enforce higher grade encryption (HTTPS) for your Plesk VPS
Overview By default, Plesk supports a wide variety of encryption standards such as TLS 1.1, TLS 1.2 and TLS 1.3. By default, all Plesk shared hosting has TLS 1.2 and TLS 1.3 enforced to ensure your site and...
Plesk Obsidian – PHP Settings
Overview This article shows you how Plesk customers can manage PHP settings for their domains and subdomains from the Customer Panel. The default values of these settings should be optimal for most websites. Keep in mind that changing these...
Plesk Obsidian Advanced Monitoring
Overview One major upgrade to the Plesk Obsidian release (2019) was the Advanced Monitoring extension. This added easier to follow graphs and will provide more advanced features in the future as well. Interpreting the Graphs CPU While having...
How do I get a free Plesk Onyx Trial License?
Overview The default installation of Plesk gives you 14 days to play with Plesk and trial the services. Beyond the trial, you can purchase a Plesk license to keep the server running and use the amazing features from...
Configure and use the One Click Login to WordPress via Plesk
Overview This article details the process of setting up and using the One Click Login to WordPress through Plesk. Instructions 1. Navigate to the relevant Subscription in Plesk. 2. Open the WordPress Toolkit by selecting WordPress in the...
Create an Email Account in Plesk
Overview This support article will guide you through creating a new email address for your hosting services with Conetix. Note: This will only work if you have your mail services pointed at Conetix. If you’re using an external system such as...
Plesk Obsidian – How to ZIP Files and Directories
Overview As with most hosting panels, Plesk allows you to add files to a ZIP archive to allow easy downloading of files. This can be particularly handy if you wish to download your whole website without downloading each...
How to secure Plesk Admin Login using Let’s Encrypt
Overview The Plesk admin area is secured by an SSL based connection (HTTPS) and out of the box uses a self-signed certificate. This will generate a warning in most browsers, stating that the certificate can't be verified. While this...
Plesk Obsidian – Cloning a WordPress Website
Overview The Plesk WP Toolkit clone function allows you to clone a WordPress site to another domain or sub-domain managed by Plesk. The clone tool will automatically update absolute paths, URL’s and configuration files, which would normally need...
View Email Logs in Plesk
Overview Sometimes you need to check whether an email has been sent or received successfully – this article will step you through how to review the email logs in your hosting plan. These logs will show the status...
How to add a Null MX to Plesk
Overview Mail Exchange (MX) records define where emails should be routed to for a domain. This is a critical record for to you be able to receive email for your domain. However, if you don’t have an MX...
Hosting Diskspace Usage Statistics
Overview In the event of receiving a resource over usage email notification, this support article describes how to access and view the usage statistics of your hosting plan. Instructions We highly recommend ensuring you have an off-site backup before deleting...