WordPress
Follow our helpful guides for your WordPress based websites and hosting questions.
Ensuring your WooCommerce based website limits bot crawling to key pages
Overview One of the great features of WooCommerce is the amount of flexibility you have when creating your storefront. While the levels of customisation are great, there needs to be consideration for how your site will perform and...
Diagnosing WordPress Critical Error
Overview If your WordPress website ever fails to load with the message of “There has been a critical error on this website“, this is likely due to a plugin update or change to your code somewhere which has...
Preventing excessive bot crawling for The Events Calendar links
Overview The Events Calendar (and The Events Calendar Pro) are popular WordPress plugins to provide event and calendar information within your WordPress website. However, this can add hundreds to thousands of extra pages to your website. Bots and...
Prevent WooCommerce add-to-cart links from being crawled by bots
Overview With WooCommerce being one of the most popular eCommerce systems used, it comes with a lot of power and a lot of flexibility. However, as it’s not a lightweight addon for WordPress, it can consume increased resources...
Ensuring static media changes display for your website
Overview A common issue many run into when updating certain aspects of their website is the changes not displaying. Where there’s static media involved, this is a common issue as these items are explicitly cached by web browsers...
Conetix Managed WordPress plugins
Overview We get asked all the time what is your secret sauce when it comes to your managed WordPress solutions, we are very open with many aspects of our solution including some of the WordPress plugins we use...
Update Themes via WP Toolkit
Overview This support article will describe how to update Installed WordPress Themes via Plesk WP Toolkit. Instructions
How to install Jetpack for WordPress
Overview Jetpack is a WordPress plugin which contains a number of features such as backups, anti-spam, security, monitoring and more. Some of these features are available for free while others require a Jetpack subscription in order to use....
Deactivate a plugin for WordPress using the WP Toolkit
Overview This article demonstrates how to use the WP Toolkit to deactivate a plugin installed on a WordPress site. If you cannot access the WordPress backend you can use the WP Toolkit to deactivate a plugin. Disabling a...
WooCommerce Critical Vulnerability – July 2021
Overview A critical security vulnerability has been identified in WooCommerce and the WooCommerce Blocks plugin, necessitating an emergency update. This update needs to be applied immediately to keep your site safe. Managed WordPress Customers Conetix will install the...
How to Disable / Delete WordPress Comments
Overview This article will guide you through the process of disabling or deleting WordPress comments. When enabled, comments on a WordPress site can lead to malicious users creating comments to spam you or other websites. If your website...
Mass Plugin Actions with WordPress Toolkit
Overview This article shows you how to use the mass plugin action function within the WordPress Toolkit. WordPress ToolKit allows you bulk to install, activate and deactivate, uninstall, and update all your plugins across your WordPress sites. Instructions Install Plugins in WordPress Toolkit Uploading a Plugin Activate Plugins Deactivating...
WordPress vulnerability found email (Fake)
Overview We’ve seen a recent spike in fake emails which try to appear as if they’ve come from the WordPress security team. Generally, they have an email subject similar to: IMPORTANT: Vulnerability found – Your website <websitename> is...
PublishPress Capabilities WordPress Plugin Exploit
Overview Conetix has seen increased activity and sites exploited with the PublishPress Capabilities plugin (capability-manager-enhanced for the free version and capabilities-pro for the paid version). To ensure your website is safe, you must be running version 2.3.1 or...
How to add the WordPress add-on to Google Docs
Overview Many content writers prefer to draft their articles and content in tools outside of WordPress. One of these commonly used is Google Docs, which allows for easy collaborative writing and features detailed grammar and spelling analysis tools....
WordPress 4.6 Upgrade – Requests Conflict
Overview Now that WordPress 4.6 has been released, they have included the Requests library as part of the changes to the HTTP API. This is a good thing in the fact that it brings greater flexibility and...
Shared Hosting: WordPress Toolkit Login button doesn’t appear
Overview To take advantage of the WordPress Toolkit within Plesk, you first need to ensure the system knows you have a WordPress site. Where the site has already been configured, you should see this toolbar: If you don’t see the...
Plesk WordPress Toolkit: WordPress Login Button not appearing
Overview This article will help you link your WordPress site through the Plesk WordPress Toolkit so that you can login to WordPress directly from Plesk. If your site is already configured, you should see the WordPress Toolkit options...
Cloning a WordPress site with Wordfence
Overview Wordfence is a popular security plugin for WordPress and one which Conetix uses and recommends as well. As part of the way it ensures files are scanned and secured for Plesk (and similar) based hosting environments, a...
Why wont my paid WordPress plugin update
Overview WordPress allows you to install plugins from external systems, which are normally paid plugins with advanced functionality. As these plugins can't be directly updated via the standard system, they generally require a license key to be added to...
Reset your WordPress Password
Overview Passwords for WordPress Users are Encrypted making it impossible to recover them if they have been forgotten. However, there is a simple password reset procedure where you will be require to use your email address for verification....
Update plugins via WP Toolkit
Overview This support article will describe how to update Installed WordPress plugins via Plesk WP Toolkit. Instructions
Update WordPress Core via WP Toolkit
Overview This support article will describe how to update WordPress Core version via Plesk WP Toolkit. Instructions
How to change a WordPress theme in Parallels Plesk 12
Overview The following article demonstrates how to change the WordPress theme used by a subscription in Parallels Plesk 12. This article is for themes that are already installed, such as the default WordPress themes. Instructions Once logging in...
Detaching a WordPress site from the WP Toolkit
Overview This support article goes through detaching a WordPress site from the Plesk WP Toolkit. This would be done if you have received an email about updating your site and your website cannot be updated, or you have...
Your PHP installation appears to be missing the MySQL extension
Overview If you have moved your website recently to newer hosting or updated your PHP version to 7.0, you may see the following error: Your PHP installation appears to be missing the MySQL extension which is required by...
WordPress 5.5 jQuery Issues
Overview Version 5.5 of WordPress has included changes to jQuery to bring it up to modern development standards. For many years, WordPress has been shipping with jquery-migrate to ensure sites didn’t break where plugins and themes have been...
Plesk VPS: WordPress Login Button not Appearing
Overview This article will describe how to fix a common issue that occurs in Plesk where the WordPress Login button does not appear under the Subscription. If the site is configured correctly, you should see the following under your...
Removing a plugin from WordPress using WP Toolkit
Overview This article shows you how to use the WP Toolkit in Plesk to remove plugins from your site Instructions
Wordfence Background Request Blocked
Overview When development changes are being published, Wordfence will sometimes not recognise the source of the post. Seeing the post attempt from an “unknown” source (Plugin or User) Wordfence will then attempt to block the attempt. This can...
Add Plugins to WordPress using the WP Toolkit
Overview This article will step you through how to add plugins to WordPress using the WP Toolkit in Plesk Instructions
Secure your WordPress Website with hCaptcha
Overview With the avalanche of spam, fraudulent orders and fake bots around, you need to take steps beyond a basic WordPress installation to protect your site. To prevent non-human access to areas such as your WordPress login page,...
How to Make a Pre-Installed CMS available under a Subscription in Plesk
Overview This support article demonstrates how to make a Content Management System (CMS) available for install on a subscription within a VPS. This is handy for you are on Partner plans to be able to offer one click...
How to Prevent Search Engines Indexing WordPress Development Site
Overview The following support article demonstrates how to prevent search engines from indexing your development site until it is ready to be made live. This is to help prevent duplicate content issues and avoid placeholder and/or incomplete data...
Pre-loading Cache for WordPress – Avoid
Overview Many page caching plugins for WordPress offer fantastic performance increases for your website when used under the right conditions. In our experience, simply enabling page caching is an easy and relatively risk free task and provides the...
Insecure Password warning: Managed WordPress
Overview Conetix offers Managed WordPress Hosting as part of our hosting services and this features a number of additional items such as managed updates, managed backups and increased security. As part of this increased security, we take a...
WordPress Debugging
Overview On occasions, low level WordPress debugging is required to help narrow down issues. These problems can range from errors on the page to simply seeing a white page without any content. The verbose WordPress debug logs provide...
How to delete a WordPress theme in Parallels Plesk 12
Overview The following support article demonstrates how to delete an existing theme in WordPress via Parallels Plesk. WordPress comes with a number of pre-installed default themes. If they are not being utilised by the site, it is recommended...
WordPress Toolkit reports: Unath Blind SSRF vulnerability in WordPress 6.1.1
Overview You may receive an email or error message within the Plesk WordPress Toolkit that your site has a vulnerability, even if it’s all up-to-date. The email looks like: This specific vulnerability is a very low risk WordPress...
Keeping your WordPress website secure
Overview WordPress is a fantastic Content Management System (CMS), which allows for a highly flexible and functional website. As the most popular website system in the world, this means it’s also a high value target for hackers to...
Creating a New WordPress User
This article guides you through creating a new WordPress user.
How to find why your website displays Not secure in the address bar
Overview Recent changes to both Google Chrome and Mozilla Firefox (in early 2017) have started to push secure (HTTPS) based connections by default instead of optional. If your site is already HTTPS based, this could also indicate an issue either...
How to Add a Facebook Like Button to WordPress
Overview You can add the Facebook famous "Like" (or Recommend for a more business like term) to your posts and increase their popularity. Instructions Login to your WordPress Admin Site. You can do this directly into WordPress, or if...
Creating a Google Maps API Key
Overview This article will guide you through the process of creating a Google Maps API key for embedded maps on your website. Many plugins and themes offer this functionality however an API key is always required and should...
Create a WordPress Backup with Updraft Plus
Overview All customers on our Managed WordPress plans sites are able to create and download their own backups as they require them. By default, Updraft Plus will prompt to create a backup before perform any updates but it's also...
WordPress Toolkit – Configuring Maintenance Mode
Overview The Maintenance mode in the WordPress Toolkit hides the content of the website from view and will also block logins to the WordPress back-end when activated. Maintenance Mode is also used when you are updating your WordPress...
WP Toolkit – Create Backup
Overview This support article describes how to create a backup of your WordPress site using WP Toolkit, usually performed before applying available WordPress Core, Theme and or Plugin updates. Instructions
WordPress: How to Install the Classic Editor Plugin
Overview With the release of WordPress 5.0, the updated Gutenberg editor will be installed by default and all existing WordPress installations which update to 5.0 will also receive this new editor. While there are a number of fantastic...
How to Install New WordPress Plugins in Parallels Plesk 12
Overview The following support article demonstrates how to installed new plugin WordPress via Parallels Plesk 12. This article uses the plugin “Contact Form 7 Integrations” as an example, however you should only install plugins that you require and are...
Installing WordPress using the WordPress Toolkit
Overview This article aims to guide you through installing WordPress via the Plesk WordPress Toolkit. Installing WordPress is something you may do weekly, the Plesk WordPress Toolkit makes this task quick and easy. Process Logging into Plesk Login...
