WordPress

WordPress

Follow our helpful guides for your WordPress based websites and hosting questions.

Deactivate a plugin for WordPress using the WP Toolkit

Overview This article demonstrates how to use the WP Toolkit to deactivate a plugin installed on a WordPress site. If you cannot access the WordPress backend you can use the WP Toolkit to deactivate a plugin. Disabling a...

Detaching a WordPress site from the WP Toolkit

Overview This support article goes through detaching a WordPress site from the Plesk WP Toolkit. This would be done if you have received an email about updating your site and your website cannot be updated, or you have...

WordPress vulnerability found email (Fake)

Overview We’ve seen a recent spike in fake emails which try to appear as if they’ve come from the WordPress security team. Generally, they have an email subject similar to: IMPORTANT: Vulnerability found – Your website <websitename> is...

Ensuring static media changes display for your website

Overview A common issue many run into when updating certain aspects of their website is the changes not displaying. Where there’s static media involved, this is a common issue as these items are explicitly cached by web browsers...

Conetix Managed WordPress plugins

Overview We get asked all the time what is your secret sauce when it comes to your managed WordPress solutions, we are very open with many aspects of our solution including some of the WordPress plugins we use...

Update Themes via WP Toolkit

Overview This support article will describe how to update Installed WordPress Themes via Plesk WP Toolkit. Instructions

Update plugins via WP Toolkit

Overview This support article will describe how to update Installed WordPress plugins via Plesk WP Toolkit. Instructions

Update WordPress Core via WP Toolkit

Overview This support article will describe how to update WordPress Core version via Plesk WP Toolkit. Instructions

Removing a plugin from WordPress using WP Toolkit

Overview This article shows you how to use the WP Toolkit in Plesk to remove plugins from your site Instructions

How to install Jetpack for WordPress

Overview Jetpack is a WordPress plugin which contains a number of features such as backups, anti-spam, security, monitoring and more. Some of these features are available for free while others require a Jetpack subscription in order to use....

How to Disable / Delete WordPress Comments

Overview This article will guide you through the process of disabling or deleting WordPress comments. When enabled, comments on a WordPress site can lead to malicious users creating comments to spam you or other websites. If your website...

Add Plugins to WordPress using the WP Toolkit

Overview This article will step you through how to add plugins to WordPress using the WP Toolkit in Plesk Instructions

WooCommerce Critical Vulnerability – July 2021

Overview A critical security vulnerability has been identified in WooCommerce and the WooCommerce Blocks plugin, necessitating an emergency update. This update needs to be applied immediately to keep your site safe. Managed WordPress Customers Conetix will install the...

Secure your WordPress Website with hCaptcha

Overview With the avalanche of spam, fraudulent orders and fake bots around, you need to take steps beyond a basic WordPress installation to protect your site. To prevent non-human access to areas such as your WordPress login page,...

PublishPress Capabilities WordPress Plugin Exploit

Overview Conetix has seen increased activity and sites exploited with the PublishPress Capabilities plugin (capability-manager-enhanced for the free version and capabilities-pro for the paid version). To ensure your website is safe, you must be running version 2.3.1 or...

How to add the WordPress add-on to Google Docs

Overview Many content writers prefer to draft their articles and content in tools outside of WordPress. One of these commonly used is Google Docs, which allows for easy collaborative writing and features detailed grammar and spelling analysis tools....

Cloning a WordPress site with Wordfence

Overview Wordfence is a popular security plugin for WordPress and one which Conetix uses and recommends as well. As part of the way it ensures files are scanned and secured for Plesk (and similar) based hosting environments, a...

WordPress REST API Returns a 401 Error

Overview The WordPress REST API is an interface which allows certain scripts, plugins and remote systems to interact with your website. If you’re seeing either through the WordPress Site Health tool or from a service which uses it...

Mass Plugin Actions with WordPress Toolkit

Overview This article shows you how to use the mass plugin action function within the WordPress Toolkit. WordPress ToolKit allows you bulk to install, activate and deactivate, uninstall, and update all your plugins across your WordPress sites.   Instructions Install Plugins in WordPress Toolkit  Uploading a Plugin Activate Plugins  Deactivating...

Pre-loading Cache for WordPress – Avoid

Overview Many page caching plugins for WordPress offer fantastic performance increases for your website when used under the right conditions. In our experience, simply enabling page caching is an easy and relatively risk free task and provides the...

WP Toolkit – Create Backup

Overview This support article describes how to create a backup of your WordPress site using WP Toolkit, usually performed before applying available WordPress Core, Theme and or Plugin updates. Instructions

Wordfence Background Request Blocked

Overview When development changes are being published, Wordfence will sometimes not recognise the source of the post. Seeing the post attempt from an “unknown” source (Plugin or User) Wordfence will then attempt to block the attempt. This can...

WordPress Toolkit reports: Unath Blind SSRF vulnerability in WordPress 6.1.1

Overview You may receive an email or error message within the Plesk WordPress Toolkit that your site has a vulnerability, even if it’s all up-to-date. The email looks like: This specific vulnerability is a very low risk WordPress...

Outdated PHP version detected

Overview Within the WordPress Toolkit, you may get the message: PHP version used by this site has reached End Of Life and is not supported by PHP team anymore. Using outdated PHP versions poses a security risk for...

Creating a New WordPress User

This article guides you through creating a new WordPress user.

Installing and Configuring WP Mail SMTP

This article guides you through installing and configuring WP Mail SMTP on your WordPress Site.

WordPress 4.6 Upgrade – Requests Conflict

Overview   Now that WordPress 4.6 has been released, they have included the Requests library as part of the changes to the HTTP API. This is a good thing in the fact that it brings greater flexibility and...

WordPress Login and Registration Bot Protection via reCAPTCHA

Overview If you do require user registration, one of the easiest fixes is to ensure your site has a CAPTCHA enabled to detect if the form is being filled out by a human or via a script. This...

Insecure Password warning: Managed WordPress

Overview Conetix offers Managed WordPress Hosting as part of our hosting services and this features a number of additional items such as managed updates, managed backups and increased security. As part of this increased security, we take a...

How to check and correct WordPress core integrity issues

Overview After a WordPress website has been exploited, it’s common for backdoors to be left so that hackers can easily gain access to your website again. A common way to do this is to place compromised code directly...

Why wont my paid WordPress plugin update

Overview WordPress allows you to install plugins from external systems, which are normally paid plugins with advanced functionality. As these plugins can't be directly updated via the standard system, they generally require a license key to be added to...

Keeping your WordPress website secure

Overview WordPress is a fantastic Content Management System (CMS), which allows for a highly flexible and functional website. As the most popular website system in the world, this means it’s also a high value target for hackers to...

WordPress 5.5 jQuery Issues

Overview Version 5.5 of WordPress has included changes to jQuery to bring it up to modern development standards. For many years, WordPress has been shipping with jquery-migrate to ensure sites didn’t break where plugins and themes have been...

Creating a Google Maps API Key

Overview This article will guide you through the process of creating a Google Maps API key for embedded maps on your website. Many plugins and themes offer this functionality however an API key is always required and should...

How to Prevent Search Engines Indexing WordPress Development Site

Overview The following support article demonstrates how to prevent search engines from indexing your development site until it is ready to be made live. This is to help prevent duplicate content issues and avoid placeholder and/or incomplete data...

Shared Hosting: WordPress Toolkit Login button doesn’t appear

Overview To take advantage of the WordPress Toolkit within Plesk, you first need to ensure the system knows you have a WordPress site. Where the site has already been configured, you should see this toolbar: If you don’t see the...

Reset your WordPress Password

Overview Passwords for WordPress Users are Encrypted making it impossible to recover them if they have been forgotten. However, there is a simple password reset procedure where you will be require to use your email address for verification....

Plesk WordPress Toolkit: WordPress Login Button not appearing

Overview This article will help you link your WordPress site through the Plesk WordPress Toolkit so that you can login to WordPress directly from Plesk. If your site is already configured, you should see the WordPress Toolkit options...

Installing WordPress using the WordPress Toolkit

Overview This article aims to guide you through installing WordPress via the Plesk WordPress Toolkit. Installing WordPress is something you may do weekly, the Plesk WordPress Toolkit makes this task quick and easy. Process Logging into Plesk Login...

How to change a WordPress theme in Parallels Plesk 12

Overview The following article demonstrates how to change the WordPress theme used by a subscription in Parallels Plesk 12. This article is for themes that are already installed, such as the default WordPress themes.  Instructions Once logging in...

Clearing WooCommerce Sessions

Overview If you’re running a WooCommerce shopping cart within your website, there are a number of maintenance tasks you need to undertake to keep it operating in optimal form. One of these is tasks is ensuring that your...

Preventing WordPress / WooCommerce Registration Spam

Overview WordPress and WooCommerce both allow users to register so that they can interact with your site. This is especially important for WooCommerce where you want users to be able to view previous orders or where you have...

How to Make a Pre-Installed CMS available under a Subscription in Plesk

Overview This support article demonstrates how to make a Content Management System (CMS) available for install on a subscription within a VPS. This is handy for you are on Partner plans to be able to offer one click...

Customising the WordPress Toolkit Maintenance Page

Overview This article will take you through the process of modifying the Plesk WordPress Toolkit maintenance page. At times you may wish to display a custom message when your site enters maintenance for a long period of time....

Debugging the W3 Total Cache Page Cache

Overview W3 Total Cache (W3TC) is a WordPress caching plugin which features advanced caching tools including high speed page caching. While for most websites it works out of the box, some pages may not be cached and this...

WordPress: How to Install the Classic Editor Plugin

Overview With the release of WordPress 5.0, the updated Gutenberg editor will be installed by default and all existing WordPress installations which update to 5.0 will also receive this new editor. While there are a number of fantastic...

Your PHP installation appears to be missing the MySQL extension

Overview If you have moved your website recently to newer hosting or updated your PHP version to 7.0, you may see the following error:  Your PHP installation appears to be missing the MySQL extension which is required by...

Plesk VPS: WordPress Login Button not Appearing

Overview This article will describe how to fix a common issue that occurs in Plesk where the WordPress Login button does not appear under the Subscription. If the site is configured correctly, you should see the following under your...

WordPress Site Health

Overview In version 5.2, WordPress added the Site Health feature to assist in diagnosing potential issues with your site. While this has been a welcome edition to WordPress, some of the warnings and errors need further information for...

WordPress Toolkit – Configuring Maintenance Mode

Overview The Maintenance mode in the WordPress Toolkit hides the content of the website from view and will also block logins to the WordPress back-end when activated. Maintenance Mode is also used when you are updating your WordPress...