Third Party Authority for a Web Developer

Authorisation If you would like your web developer to contact us directly, we first need explicit permission from an existing administrative contact for your account. You can do this by sending an email to with the following...
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Submitting a Support Request

Overview In order for Conetix to provide accurate and timely support responses, we need to have accurate and detailed information to investigate. This article has a quick list of items to consider before contacting us. Authority and Identification...
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How to forward your email

Overview This support article shows you how to add and forward your email to another account. Forwarding email is handy when you have multiple accounts or for when staff members leave and you want the emails sent through...
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How to set an Email Autoresponder (Out of Office)

Overview This support article guides you through the setup an out of an autoresponder, so that emails sent to this account will receive an automatic reply. This can be used for things such as: Out-of-office responses while staff are...
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Common Email Settings

Overview This article is a quick reference guide for basic web hosting email client configuration. Detailed guides for Outlook, Thunderbird, iPhones and similar will also be available shortly. Incoming Mail Server mail.<> Outgoing Mail Server As per your ISP....
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