Plesk
Follow our helpful guides and other resources for your Plesk related questions.
How to Disable Mailbox Storage in Plesk
Overview Plesk has the ability to turn off mailbox storage for email accounts. This is very useful if you plan to forward an inbox and never login to it directly which allows you to save space on the...
How to delete a WordPress theme in Parallels Plesk 12
Overview The following support article demonstrates how to delete an existing theme in WordPress via Parallels Plesk. WordPress comes with a number of pre-installed default themes. If they are not being utilised by the site, it is recommended...
Moving Email to Conetix via Mail Importer
Overview This article will guide you through importing email from an external IMAP server onto your subscription with Conetix.This article is suitable for VPS and shared hosting customers and assumes the source inbox is not pointed to Conetix...
Plesk Emergency Access via the Repair Kit
Overview While our systems featuring Plesk are generally rock solid, there are scenarios where you’ve missed or ignored the alerts from Plesk and it’s run out of resources. This can leave the server in a state where Plesk...
How to add a SUB DOMAIN in Plesk 12
Overview It is not always necessary to register a new domain name. Instead of registering a new domain name, you can always create a SUB DOMAIN using a domain you already own. A SUB DOMAIN is a second website, with...
Plesk Windows – 405 HTTP verb error
Overview This support article will describe how to resolve 405 HTTP verb error received when using DELETE, PUT or PATCH HTTP methods with a Web API. Cause of the error is a result of the WebDAV handler conflicting...
Conetix Control Panel: Add files to Plesk
Overview This article describes how to add files to your hosting environment via the Plesk Control panel. Uploading via Plesk is a quick and easy way to add, modify or delete a file without to use FTP. Instructions Login...
Restore a Database with Acronis Backup via Plesk
Overview This support article describes how to restore a Database using Acronis Backup via PleskYou need to have a Conetix Hosting Subscription with Acronis Backup included. Instructions
Update plugins via WP Toolkit
Overview This support article will describe how to update Installed WordPress plugins via Plesk WP Toolkit. Instructions
How to switch off WordPress auto-updates in Parallels Plesk 12
Overview The following support article demonstrates how to turn off Automatic Updates for WordPress within Plesk. By turning off Automatic Updates, security and functionality updates for WordPress will need to be applied manually. Instructions NOTE: WordPress updates will...
Migrating Websites to Conetix using Plesk Site Importer
Overview This article serves to guide affiliate customers through migrating websites or customer websites to their VPS with Conetix via the Plesk Site Importer. Instructions If you’re unsure about any of the above steps please contact our friendly...
How can I purchase a Plesk Onyx License Key?
Overview How can I purchase a Plesk Onyx license key for my own server? Platform Each license is available in one of two platform types: VPS – fits any virtualization platform: Virtuozzo (formally Parallels Cloud Server) both VPS and Containers , VMware, Xen, Hyper-V, Parallels Server Bare Metal...
Plesk Onyx: Diagnosing high resource usage via the Repair Kit Extension
Overview The Plesk Repair Kit extension can be used to not only repair configuration issues but to diagnose issues with high CPU and memory. Common scenarios for high CPU and bandwidth can include unexpected traffic peaks (eg featured...
Update WordPress Core via WP Toolkit
Overview This support article will describe how to update WordPress Core version via Plesk WP Toolkit. Instructions
Plesk 12 Editions Overview.
Overview Plesk 12 is shipped in four editions optimised to specific needs. Platforms Each license is available in one of two platform types: VPS – fits any virtualization platform: Parallels Cloud Server (Virtual Private Server (VPS) Containers and VMs), VMware, Xen, Hyper-V, Parallels Server Bare Metal etc....
Maintaining staging and development sites
Overview A common occurrence when when working on large sites is to spin up a copy of the site as a staging or development copy of the live website to make changes to. While this is a great...
Detaching a WordPress site from the WP Toolkit
Overview This support article goes through detaching a WordPress site from the Plesk WP Toolkit. This would be done if you have received an email about updating your site and your website cannot be updated, or you have...
Password Protect a Directory in Plesk
Learn how to password protect areas of your website.
Plesk License Key is Invalid
Overview If you’ve attempted to login to your Plesk based Virtual Private Server, and see the following error: The error does not mean the license key is invalid but simply that the server has run very low on...
How to Add a Domain to your Current Hosting Plan
Adding a new domain to Plesk is easy. Click here to find out how!
Plesk Onyx – How to add an Email Alias
Overview This support article demonstrated how to add an email alias to an existing email account. This can be used when you want to be able to use generic email accounts but have the email delivered to an...
Plesk: WordPress 30 Second Installation
Overview Think it’s impossible to install WordPress in under 30 seconds? Think again! This article will show you how easy it is to take advantage of the one click installation features of the latest Plesk 11.5. Instructions Login...
Fake Plesk / cPanel Quota warning
Overview Phishing is a common technique of sending out emails which appear to be real, but in fact are designed to either make you click on a malicious link or to enter your credentials into the wrong form....
Buddy.works code deployment with Plesk
Overview Buddy.works is a comprehensive Continuous Integration / Continuous Deployment (CI/CD) platform which allows you to automate workflows to get your code into production sooner and in a more reliable fashion. While Plesk has basic Git integration, Buddy.works...
Parallels Web Presence Builder
Update 22/08/2024 Parallels Web Presence Builder is no longer available. See Sitejet Website Builder for some amazing new features. Overview Parallels Web Presence Builder is Parallels own sitebuilder that is integrated with Plesk 12, that is simple to use...
How to Remove a Domain Alias
Overview Instructions
Removing a plugin from WordPress using WP Toolkit
Overview This article shows you how to use the WP Toolkit in Plesk to remove plugins from your site Instructions
WordPress Toolkit – Configuring Maintenance Mode
Overview The Maintenance mode in the WordPress Toolkit hides the content of the website from view and will also block logins to the WordPress back-end when activated. Maintenance Mode is also used when you are updating your WordPress...
Add Plugins to WordPress using the WP Toolkit
Overview This article will step you through how to add plugins to WordPress using the WP Toolkit in Plesk Instructions
Roundcube stops working for Plesk 12.0.18 MU#54
Overview The Plesk 12 micro-update #54 updates Roundcube to the latest 1.1.2 release. This requires a minimum of PHP 5.3.7 in order to function, whereas the default for CentOS 6 is fixed on the 5.3.3 release. If this is the...
Plesk Onyx: How to install Plesk Repair Kit Extension
Overview Plesk have developed an extension to aid in the management of your Plesk based Virtual Private Server (VPS). While many of the features are available in the Command Line Interface (CLI) version, this extension allows you to...
Disk Space Usage – Website Files
Overview This article shows you how to determine which website files and directories are using space within your hosting subscription. This can be a great place to start if you’ve received a notification in regards to excess usage...
How to Customise the Plesk Login Page Domain
Overview Customers with a Plesk VPS are able to set a custom login URL for their Plesk server instead of their servers hostname. This can be handy for partners or resellers that would like customers to visit a...
Plesk CPU and Memory Monitoring
Overview Released in January 2022, the latest Plesk 18.0.41 has made their Cgroups Manager available to all Plesk users at no additional cost. One of the main benefits of the module is to limit websites using too many...
How to Allow or Block Senders in Spam Assassin
Overview In Plesk, you have the ability to configure the spam filter for your email addresses via Spam Assassin. Spam Assassin allows you to block or allow emails from a specified email address or domain. It also allows...
How can I disable WordPress Toolkit in Plesk 12?
Overview Parallels Plesk 12 allows you to disable the WordPress Toolkit. If you don't want any of the WordPress management tools, you can disable it completely within Plesk. Versions Parallels Plesk 12 Web Host Edition Parallels Plesk 12 Web Pro...
How to install Plesk12 on a Linux based server
Overview This guide steps you through the process of using the autoinstaller to install and configure Parallels Plesk 12. Before you Start There are a few quick items to check before proceeding with your installation. By ensuring that you follow...
Plesk .NET Toolkit
Overview Plesk provides a basic toolkit to help manage your .NET Core (know simply known as .NET for versions 6 and above) application. This toolkit allows for basic .NET changes to be easily made, rather than hand editing...
MySQL Backups via Plesk (phpMyAdmin)
Overview This article will guide you through taking a backup of your MySQL database via Plesk, using the inbuilt phpMyAdmin utility. This highly recommended to do before running any website upgrades (eg Joomla or WordPress) or when Instructions...
Setup an Email Autoresponder in Plesk Obsidian
Overview This article will guide you through the setup of Automatic Replies through Plesk. Automatic Replies can be used for things such as: Out-of-office responses while staff are on holidays Instant reply with marketing material or support documents...
WordPress Toolkit reports: Unath Blind SSRF vulnerability in WordPress 6.1.1
Overview You may receive an email or error message within the Plesk WordPress Toolkit that your site has a vulnerability, even if it’s all up-to-date. The email looks like: This specific vulnerability is a very low risk WordPress...
Disk Space Usage – Emails
Overview This support article steps you through checking each mailbox’s individual usage under your hosting plan. As well as the steps you need to take to remove emails from the mailboxes. Instructions
How to change an email account password on your VPS
Overview This support article demonstrates how to change or reset the password on an existing email account setup on your Conetix VPS. Instructions If you have any difficulty with the above steps, please don’t hesitate to contact our...
Installing WordPress using the WordPress Toolkit
Overview This article aims to guide you through installing WordPress via the Plesk WordPress Toolkit. Installing WordPress is something you may do weekly, the Plesk WordPress Toolkit makes this task quick and easy. Process Logging into Plesk Login...
How to add a new FTP account in Plesk
Overview The following support article demonstrates how to create a new FTP account in a subscription within Plesk. Instructions Log into Plesk either via the Conetix Control Panel, or via your VPS login page. If you access Plesk...
How to Download a Plesk Backup
Learn how to download your Plesk backups here!
How to Restore Individual Files or Folders from Plesk Backup
Restoring individual files from Plesk backup is a quick way to undo mistakes.
How to Install New WordPress Plugins in Parallels Plesk 12
Overview The following support article demonstrates how to installed new plugin WordPress via Parallels Plesk 12. This article uses the plugin “Contact Form 7 Integrations” as an example, however you should only install plugins that you require and are...
How to Set Resource Limits for a Plesk Service Plan
Overview If you have your own Plesk server, you can use service plans to limit resources. This allows you to set different plans for your customers as well as offering upgrade paths. This article will step you through...
How can I get a trial license for Plesk?
Overview How can I get a trial Plesk License? Applies to Plesk Onyx versions only. Microsoft Windows or Linux Servers Instructions To get a 15-day trial license for Plesk, please email support@conetix.com.au requesting trial license. To purchase a...